ONLINE CREDIT CARD PAYMENT

3 Simple Steps To Pay Citibank Credit Card Bills Via NEFT.

3 Simple Steps To Pay Citibank Credit Card Bills Via NEFT.

Just realized you have less than a day to make your Citibank Credit Card payment? No worries! You can still make payment on time through Citibank Online, Citi Mobile or NEFT.

Top reasons to pay Credit Card bill online

  • Get your funds credited to your Credit Card faster
  • It's hassle-free
  • Option to set up standing instruction from a Citibank Bank account

Citibank offers the following Modes for Credit Card payment

From your Citibank account

In Citibank Online - Standing Instruction

With Citibank Online Credit Card payment option you can set up a standing instruction to pay either minimum amount due or total amount due.

Citi Mobile

Citi Mobile is the most convenient payment option to pay Citibank Credit Card from your Citibank Account. Its simple to pay using your mobile. "Just visit m.citibank.co.in to pay your Credit Card bill using your mobile."

From your Other Bank account

NEFT/RTGS

With NEFT option, you can get funds credited to your Credit Card even when you pay through a non-Citibank Bank account Know More.

E-PAY

Citibank's E-Pay lets you pay your Credit Card bills online even if you don't have a Citibank banking account. This will normally take 2 working days (excluding Saturdays & Sundays) to get credited into your account E-Pay now.

ECS

Your funds are transferred from your account with other bank through a facility called the Electronic Clearance System (ECS). You are required to provide a mandate to Citibank authorising the transfer of funds from your account with other bank.

Card payment from other bank website

Citibank Credit Card has been added as Utility Biller with other banks. This option allows you to pay when you login to Online Banking platform of your non-Citibank Bank account.

E-Pay

E-Pay on Citibank Website

Citibank's E-Pay lets you pay your Credit Card bills online even if you don't have a Citibank banking account. This will normally take 2 working days (excluding Saturdays & Sundays) to get credited into your account depending on the time taken by your Bank to process the payment.

Win bonus Reward points on your Citibank Credit Card when you pay your Credit Card bill of INR 1000 or above using NEFT. Know More. T&Cs Apply.

Visit m.citibank.co.in and choose "Payment services" option to pay your Citibank Credit Card bill using your mobile.

Have a Citibank Account?

Pay your Credit Card bills using Citibank Online. Just Login using your User ID & Password and click on "Pay Credit Card Bill" link under Banking.

Please note: You can enjoy the convenience of viewing all your Citibank accounts (Bank Account / Credit Card / Home Loan / Personal Loan) with a single internet Password (IPIN) by choosing to link your accounts. Simply select "Link my accounts" under "other Banking services" when you Login.

E-Pay via Other Bank Website

Citibank Credit Card has been added as Utility Biller with other banks. The list of Banks where Citibank has currently been listed as a Biller is given below:

  • HDFC Bank
  • ING Vysya Bank
  • State Bank of India
  • IndusInd Bank
  • Yes Bank

When you initiate Citibank Credit Card payments from other bank websites, you are requested to get in touch with respective banks for processing times.

NEFT Card Payment

NEFT Payment to Credit Card*

Win bonus Reward points on your Citibank Credit Card when you pay your Credit Card bill of INR 1000 or above using NEFT. Know More. T&Cs Apply.

Just follow the "THREE" simple steps mentioned below to initiate payment of your Citibank Credit Card via NEFT. The actual time taken to credit the account depends on the time taken by your Bank to process the payment.

Step 1:

Logon to your bank account online with any bank

Step 2:

Transfer funds to your Citibank Credit Card

Step 3:

While doing a transfer, choose these payee details

Payee Name: Credit Cardmember's Name

Payee Account Number : Valid Credit Card Account Number

Bank Name: Citibank N.A

Payee Account Type : Select Any

IFSC Code: CITI0000003

Branch Address: Select Any Branch

*The credit will be effected on your Card by end of the day (if done before 5 p.m.) else the next day. Funds transfer request made on non-working days will get executed on the following working day. Citibank is not responsible for any charges/commission of any kind levied/charged by the Originating Bank.

Citibank Account

Citibanking Account

If you are attempting to make your Citibank Credit Card payment from your Citibanking / Suvidha Account, you have to Login to Citibank Online with your IPIN and make your Card Payment.

If you are attempting to make payment to any other person's Credit Card from your Citibanking / Suvidha Account, you can Login to Citibank Online with your IPIN, register the Credit Card and then make the transfer easily.

Your bank account will be debited and the payment to the Credit Card will be applied in 1 working day.

Faqs

Click on    to expand and on    to minimize the details.

Frequently Asked Questions about E-Pay

E-Pay enables you to pay your Citibank Credit Card bill online from any of your Non-Citibank accounts. You can pay from over 48 major banks including SBI, ICICI, HDFC, Axis and many more! So, no more trips to the drop boxes or waiting in queues.
Click here for the list of banks to which this service is extended.
No, all you need to do is visit www.citibank.com/india, choose 'E-Pay' and follow the instructions. You must have your Internet Banking details like User ID or Password for your Non-Citibank account you would like to make the payment from.
Currently this service is absolutely free!
If your transaction status on the E-Pay confirmation page is successful, your Citibank Credit Card will be credited with the amount you authorized within 2 working days (excluding weekends and bank holidays).
Payments can be made only towards Credit Cards issued by Citibank. You can pay not only your own but any Citibank Credit Card using E-Pay, including add-on Cards.
No. To make your Citibank Credit Card payment from your Citibank account, you will need to log into Citibank Online with you IPIN and use the "Pay Credit Card" menu to effect the payment. Your bank account will be debited and the payment to the Credit Card will be applied instantaneously.
We ask for the Card number twice to ensure accuracy. However, if a payment is made to a wrong Card number then please get in touch with our customer care team for resolution. You may call CitiPhone or alternatively log on to www.citibank.co.in using your IPIN and raise your query under 'Your Queries' link on the left navigation panel. We request you to check the Card number before authorising the payment.
After the payment is made, you will be shown an acknowledgment screen. This screen will contain a 'Status' title, which will display 'SUCCESS' in case of successful transactions and 'FAILURE' in case of failed transactions. This screen will also contain the transaction reference number. Please note this down and quote this in case of any transaction queries with your Bank.
We are constantly trying to add more banks to this service. Please visit our website www.citibank.co.in for further details.
If your bank account has been debited, however the success page with the transaction reference number is not displayed, then you are advised to contact your Bank to check if the transaction was successfully processed. Your Bank will confirm back to you if the transaction is successful and the payment will be credited to the Credit Card.

Frequently Asked Questions about 'NEFT Payment to Credit Card'

Once the transaction has been successfully completed, your Bank will debit the funds from your Bank account and transfer the same to Citibank. On receipt of the funds, the same will be credited to your Credit Card by end of the day (if done before 5 p.m.), else the next working day. Funds transfer request made on non-working days will get executed on the following working day. The actual time taken to credit the account depends on the time taken by your bank to process the payment.
In the event of an invalid Card number being submitted by the customer, the funds will be returned to the originating bank within one working day. To check the status of the credit into your account, please get in touch with your Bank.
Citibank does not levy any charges for payments received through Funds Transferred to your CitiCard from other bank account. Most banks also offer Funds Transfer facility free of cost. However, you are requested to get in touch with your bank for details on applicable charges, if any.

Yes, on successfully completing the Funds Transfer you will be given a reference number for the transaction.

If you have not noted the same at the time of the transaction, you can call your bank and the same will be provided to you.

You need to quote this Unique Transaction Reference Number at the time of logging in your complaint, if any.

Almost all banks are registered for providing their customers with the Funds Transfer facility. However you are requested to check with your bank.

Your Funds Transfer can be rejected if you have entered an invalid Card number (or) if you have entered an invalid IFSC Code. In the event of rejection, the funds will be remitted back to the originating bank within one working day. To check the status of the credit into your account, please get in touch with your Bank.

Please note this facility is not enabled for Citibank World Money Card and Diners Club NRI Card. Also Non Resident customers who hold International Credit Card with Citibank India should not use this facility and should ensure payments are made only from their NRE/NRO account.

You will receive a payment confirmation via SMS and E-mail to the registered mobile number and E-mail address.

Your payment will be credited on the same day (if done before 5 p.m.), else the next working day. In case the same is still not reflecting, you are requested to contact our 24-hours CitiPhone Banking helpline service quoting your UTR number.

You can also login to www.citibank.co.in using your Internet Personal Identification Number (IPIN) and raise a query through the "Your Queries" link on the left navigation panel.

  • Use Citibank Easy Bill Pay Pay your Insurance, DTH & Mobile Bills.
  • Pay Your Citibank Credit Card Bills. Win Bonus Reward Points