Ask Citi – Your go-to self-help at Citi!

CITI INDIA

Citi Help Home
Ask Citi

Ask Citi – Your go-to self-help at Citi!

Now make your self-help journey at Citi simpler – Introducing Ask Citi with four fantastic features! Click here to get started.

Easy to navigate UI with shortcuts to your top queries
Once you click on ‘Ask Citi’, you can view simple solutions upfront for your top queries, including Update KYC and Address, Block Card/Report Fraud, Queries on Rewards and Payments and PIN reset.

Always-on screenshots helping you every step of the way in transacting online
For example, to update your address, you will be guided from the first step of login to the final step of editing your details online, without having to call Citi.

Easy two way interactions to solve your issues
Simply type your query to get relevant solutions. Alternatively, you also have the option to click on the burger menu at the bottom-left of your screen for smart browsing.

Deep integrated search of Citi India website providing you with the best product & service content