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Contact Us Anytime, Anywhere.

Contact Us Anytime, Anywhere.

Common Questions

How do I open an NRI account?

How do I transfer funds to my Rupee Checking Account in India?

How do I update my contact information?

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Click here for information on Nodal Office and Ombudsman.

For any concerns or questions relating to closed bank accounts, credit cards and loans and those not transferred to Axis Bank; you may send an e-mail to

Phone NumbersPhone Numbers

Australia Toll-free: 1-800-252-856
Bahrain Toll-free: 8000-4884
Canada Toll-free: 1-800-248-4674
Europe Toll-free from UK: 0800 032 2484
Toll-free from Europe: 00-800-2484 2484
Hong Kong Toll-free: 800-908-413
India +91 22 4955 2484
Singapore Toll-free: 1-800-225-7211
Thailand Toll-free: 001-800-65-6196
UAE Toll-free: 800-035703463
USA Toll-free: 1-800-248-4674

Click here to download a handy guide of the Interactive Voice Response (IVRS). On dialing, you will be greeted by the Self Service Option which will guide you to the account enquiry or transaction of your choice.

Mailing Address

India Regular Mail:
Citibank,N.A., PO Box 4830, Anna Road Post Office,
Chennai 600 002, Tamil Nadu, India.

Registered or Certified Mail:
Citibank N.A., Mail Room, ACROPOLIS, 9th Floor, New Door No.148 (Old No.68), Dr. Radhakrishnan Salai, Mylapore,
Chennai – 600 004.
USA Citibank NRI, PO Box 431, New York, NY 10013. Please do not send USD (or any foreign currency) cheques or cash to
this PO Box address.

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Need to report a problem with your NRI Account?

We are committed to providing you with world class products and services. If you have a problem with your NRI Account, we will be glad to asisst.

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