SMS Banking

SMS Banking Access to your Citibank Account / Credit Card information is just an SMS away. Using SMS Banking you can check your Bank/Credit Card balance, view your statement, check your Reward Points, request for a cheque book etc. Just SMS the corresponding keyword to 52484 or +919880752484 and get the details on your mobile instantly.
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Using SMS Banking you can check your Bank/Credit Card balance, view your statement, check your Reward Points, request cheque book etc. For more advanced functionality, including the ability to make bill payments, funds transfers and recharge your prepaid mobile connection all from your mobile phone itself, we recommend that you download our full-fledged mobile banking application, Citi Mobile.

You can place a request for your account/Credit card details by sending an SMS as follows:
Eg: If you want to fetch your account balance, SMS BAL 7656 to 52484 where 7656 are the last four digits of your debit card number.
For subscribers OTHER THAN Aircel / Airtel / Vodafone / Idea, please send the SMS to +919880752484

Bank Account Holders
SMS To Get
BAL XXXX Account Balance
SAL XXXX Last Salary Credit in Bank Account
ATM <Location> Nearest ATM
Duplicate Statement
CHQBOOK XXXX New Chequebook

Credit Card Holders
SMS To Get
Total Amount Due, Minimum Amount Due and Payment Due Date
CARDBAL XXXX Credit Card Outstanding with Available Credit Limit
Reward Points

where XXXX denotes last 4-digits of your Debit / Credit Card number

To use SMS Banking service, you need:

•  A Citibank Debit or Credit Card number

•  A Mobile number registered with Citibank

Note: Only one request for duplicate statement and a new chequebook can be made in a day.

Click here to view CitiAlert related Terms and Conditions.

SMS Banking

  • SMS the corresponding keyword to 52484 from your registered mobile number.
  • Get the account/ card information back on your mobile instantly as SMS.
  • Access your account/card details 24x7.
Use Citibank Easy Bill Pay
Smart Cash

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