Citibank® Demat Account.

Hold shares in a Demat account linked to your Citibank Savings Account

Invest in stocks with online Demat account

Citibank Demat Account is an efficient way of guarding your shares and other eligible securities, by holding them in an electronic, dematerialized form.

Citibank Demat account charges

Citibank® Demat Account

Top reasons to open a Citibank Demat Account:

  • Hold your securities in dematerialized form.
  • Access your account anytime, anywhere, using Citibank’s award winning internet platform.
  • To know more about Citibank’s Demat Account, please speak with your Relationship Manager or visit the nearest
    Citibank India branch today.

    Linked to your Citibank Account

    The Demat Account is linked to your Citibank Savings/Current account. You may assign your linked Citibank account as a credit account to receive automatic credits of dividend. You can use the Bank Account IPIN (for Citibank Online Internet Banking) and TPIN (for CitiPhone banking) to access your Demat Account.

    24-hours access to the account on all days

    View the Demat Account details at any time on Citibank Online. Get complete details of the account holders, nominee details and the holdings along with the value at a portfolio level as well as at an individual stock level. Also get transaction details for a specific stock or for all transactions in the account for the selected period.

    Demat Charges for Domestic Citigold Domestic Non Citigold Non Resident
    & Citigold Private Client
    Account Opening Nil Nil Nil
    Annual Maintenance Charges* (Non-BSDA) Nil Rs.500 Rs.750
    Annual Maintenance Charges (BSDA**) Upto Rs.150,000 Nil Nil Nil
    (Based on Value of Holding) From Rs.150,000 to Rs.400,000 Nil Rs.100 Rs.100
    Dematerialisation of shares Rs.50 per request Rs.50 per request Rs.100 per request
    Rematerialisation of shares Rs.10 for every 100 securities or part thereof or a flat fee of Rs.50 per certificate, whichever is higher. Rs.10 for every 100 securities or part thereof or a flat fee of Rs.50 per certificate, whichever is higher. Rs.100 + Rs.10 for every 100 securities or part thereof or a flat fee of Rs.50 per certificate, whichever is higher.
    Transfer-in (On-market & Off-market) Nil Nil Nil
    Transfer-out (On-market & Off-market) 0.05% (Min Rs.15) 0.06% (Min Rs.15) 0.06% (Minimum Rs.49)
    Pledge Creation Nil Nil Nil
    Pledge Closure 0.02% 0.02% NA
    Pledge invocation Nil Nil NA
    Transaction cum Holding Statement Nil Nil Nil

    The above mentioned charges are exclusive of applicable statutory levies/taxes including GST.

    *Annual charges will be levied at the beginning of the second year and every year thereafter. These charges are waived for Citigold customers.

    **BSDA (Basic Services Demat Account) - To know more on BSDA contact your Relationship Manager or you have option to access information on BSDA directly from NSDL website


    Click on    to expand and on    to minimize the details.

    The following documents will be required:

    • Account opening form completely filled and signed by all the holders.
    • Introduction of all the joint holders (Photocopy of the Passport/Voters ID Card/Driving License/PAN Card).
    • Address proof for all the joint holders. This could be any of the introduction documents (as above) if the address is the same as required for the account. Alternatively, a Copy of the Telephone Bill/Electricity Bill/Income Tax Returns/Bank Statement can also serve as address proof.
    • Income Tax Permanent Account Number (PAN) is mandatory. It needs to be mentioned on the form. If you do not have a PAN, please fill and submit Form 60.
    • Signature Card with specimen signatures of all the holders.
    • 1 Photograph of all the joint holders with Signatures across the Photo.
    • 1 Photograph and Signature of the nominee (if you are opting for the nomination facility).
    • Form cum POA for giving transfer instructions using Citibank Online.
    Yes, you can open as many accounts as you like. There is absolutely no restriction on the same.
    No, there is no such condition. The quantity and value of shares in your Citibank Demat Account can be as per your requirements.

    You need to open your Demat Account in the same holder combination, as you own the physical shares/securities.

    Thus, if you currently own shares in the names of A, B and C - your Demat Account also needs to be opened in the same holder combination. In addition to the above, if you also own shares in the name of A and B only, a separate Demat Account needs to be opened in this holder combination.

    Please Note: The sequence of the holders in the account is also very important.

    However, if you own shares in the names of B, A and C (in this order), then these shares can be Dematerialised and credited to the account opened in the names of A, B and C (in this order). A transposition form would also need to be submitted along with the Demat request.

    Please Note: All Demat Accounts with more than one holder are to be operated jointly by all the holders
    i.e., these accounts cannot be operated as 'Either or Survivor' or 'Anyone or Survivor'.

    Yes, if you have executed a Power of Attorney in favour of some other person, the Power of Attorney holder can also operate the account on your behalf. A copy of the POA must be given to Citibank.
    • Physical Instruction - Transfer instructions, in the specified format (Annexure L) signed by all the holders of the Demat Account, must be handed over at any Citibank branch.
    Just as you have a Bank Account for safekeeping all your money/cash, the Demat Account is for the safekeeping of all your shares and other eligible securities. The securities are held in this account in the electronic form, is also called, the Dematerialised form. The Demat Account can be opened with a Depository Participant.

    You can avail the following additional services for your Demat Account:

    • Pledging shares in your account to avail an overdraft.
    • Freezing the account/any specific security/specific quantity of a security.
    • Nomination facility.

    In case of:

    • Dividend - for shares held in the Demat Account, the amount will be credited to your linked Bank Account.
    • Bonus - the bonus shares will automatically be credited to your Demat Account.
    • Rights - the allotted shares will be credited to your Demat Account or sent to you as physical certificates depending on the instructions you mention in the Rights application form.
    Yes, Citibank is a Depository Participant with NSDL (National Securities Depository Limited) and offers several value added services. All of these have been structured to help you meet the strict timelines for delivery and at the same time manage your busy schedule.

    Dematerialisation is the process by which your holding of physical share certificates is converted into an electronic record. The shares then reflect as a credit balance in your Demat Account. Dematerialised shares do not have any folio number, certificate number or distinctive numbers i.e., they are fungible.

    To Dematerialise your shares, you need to submit the physical share certificates along with a Dematerialisation Form (DRF) to your Depository Participant. They will send the share certificates to the R & T Agent of your company, who will check and confirm if everything is in order. On confirmation, the shares will be credited to your Demat Account.

    The electronic form is more popularly called the 'Dematerialised' form. The foremost and most important reason to convert it is because it is now mandatory to deliver the shares (for most script's as specified by SEBI) in Dematerialised form only, if you are selling the shares. Thus, if you hold physical shares, you may not be able to sell them. Additionally, there are several advantages of holding shares in the Dematerialised form:

    • Elimination of risks associated with physical certificates e.g. theft, loss in transit, mutilation, fire, etc.
    • Reduction in handling huge volumes of paper.
    • Elimination of problems related to change of address, transmission, etc.
    • Faster settlement cycle. You therefore get your money/shares much faster.
    • Periodic statements and hence ease of portfolio monitoring.
    • Lower costs due to lower brokerage rates charged by brokers and no stamp duty.
    • There is no minimum lot in case of Dematerialised shares. You can therefore buy/sell even 1 share.
    • There is greater transparency in the whole process.
    The process of Dematerialisation takes approx. 3 to 4 weeks. This completely depends on the time that the company's R & T agent takes to check and confirm your shares.
    The R & T Agent will Check the certificates submitted by you vis-a-vis the records at their end. If everything is in order, they will cancel the certificates and the shares will be credited to your Demat Account. The physical certificates will cease to exist hereafter. In case of any discrepancy e.g. signature mismatch, etc., the certificates will be returned back to you through your Depository Participant. These certificates can be resubmitted after rectification of the discrepancy.
    Citibank will send you, periodically, the details of all the shares in your account. You can also check the status on Citibank Online Internet Banking or by calling CitiPhone Banking.

    You can:

    • Continue holding them as free shares in your Demat Account.
    • Transfer the shares to any other person who has a Demat Account.
    • Sell these shares.
    • Pledge them to avail a loan/overdraft.
    The process of converting the shares from the Dematerialised form back to the physical form is called 'Rematerialisation'. If at any point of time you want your certificates back, all you need to do is submit a request by filling the Rematerialisation Request Form (RRF) to your Depository Participant.

    Yes, you will need the services of a broker who will help you execute your buy/sell transaction on the exchange.

    You need to inform him that you want the shares credited to your Demat Account. You will need to provide him with your Demat Account details.

    Yes, you still need the services of a broker. He can help you sell the shares on the exchange where the shares of your company are listed. On confirmation from your broker that the shares have been sold, you need to transfer the shares from your Demat Account to your broker's account. Please remember there are strict deadlines within which you need to transfer the shares to your broker.

    It is very simple. All you need to do is fill and sign the transfer instructions (Annexure L), which is akin to a Bank Account cheque book - and hand it over to your Depository Participant. Your broker should be able to help you with the type of instruction ('On-market' or 'Off-market' instruction) and the relevant details required for such an instruction. In all probability, you will need to do an 'On-market Transfer' to your broker by entering the following details:

    • CM BP ID - Clearing Member Business Partner ID of your broker.
    • Settlement Number - the settlement number in which your shares were sold on the exchange.
    • Market Type - the market type in which your shares were sold on the exchange.

    All these details will be provided to you by your broker.

    Please remember there are strict deadlines within which the shares must be transferred.

    In India, we currently follow the T+2 rolling settlement cycle. Simply stated, the broker through whom you have sold your shares needs to deliver the same to the exchange on the 2nd business day after the day of trade. Hence, you need to deliver the shares to your broker latest by day T+1 i.e., the next business day.

    E.g. if you have sold your shares on Monday (Day T), you need to transfer the shares to your broker latest by Tuesday (Day T+1) to enable the broker to deliver the shares to the exchange on Wednesday (Day T+2). (Please also see the time limits for instructions on Citibank Online).

    Please note that the Bank branches will remain closed on the 2nd and 4th Saturdays of each month, and depository services will not be available on these days.

    Annexure L is a transfer instruction form, which needs to be signed by all the joint holders of the Demat Account, and submitted to the Citibank branch. The Annexure L is akin to the cheque book for your Bank Account.

    A personalized Annexure L booklet is sent to you along with your welcome kit at the time of account opening. For additional booklets, you need to send a request signed by all the holders of the account.

    If you fail to deliver the shares within the specified time frame, your broker will not be able to deliver the same to the exchange. There will thus be a default. A penalty will be imposed by the exchange and the requisite number of shares will then have to be bought from the auction market (this transaction will normally be at a loss as compared to the normal market). The penalty as well as the loss will be passed on by the broker and must be borne by you.
    Invest Now

    If you are an existing Demat customer, please login to Citibank Online to view your portfolio.

    If you are an existing Citibank customer, and want to open a Demat Account, visit the nearest Citibank India branch.

    The form is available here.

    If you are new to Citibank, a Savings Account would be required for setting up a Demat.

    Choose your type of account:

    To view or download a copy of the "Rights and Obligations of the Beneficial Owner and Depository Participant",
    click here.


    Please note that the online share transfer functionality which was available on Citibank demat accounts has been discontinued with effect from 1st September, 2016. To execute a share transfer instruction, please visit your nearest Citibank branch with the relevant Delivery Instruction Slip (Form 12 for intra-depository transfers, and form 15 for inter-depository transfers).


    Investor Grievance Redressal: As per SEBI vide its letter no. MIRSD2/DB/AEA/OW/2018/7292 dated March 7, 2018; you can also lodge your grievances with SEBI at For details, click here.

    Updation of Aadhaar in demat account: As per Circular No.: NSDL/POLICY/2018/0015 dated March 14, 2018; you can update aadhaar details on to update your Aadhaar in all your demat accounts with NSDL. For details click here.

    Prevent Unauthorized Transactions in your demat account - Update your Mobile Number with your Depository Participant and receive alerts on your Registered Mobile for all debit and other important transactions in your demat account directly from NSDL on the same day.

    Please note that you do not need to issue cheque/s while subscribing to an Initial Public Offering (IPO). Writing your bank account number and signing on the application form to authorize your Bank to make the payment in case of allotment of shares will suffice. The funds allocated for the IPO remain in your Bank account, hence, you do not need to worry about a refund.

    For the list of holidays (as defined by the National Securities Depository Limited) that will result in non-availability of depository services in the calendar year, please click here. Please note that the Bank branches will remain closed on the 2nd and 4th Saturdays of each month, and depository services will not be available on these days.

    If you are an individual with an existing Citibank demat account and have not submitted your CKYC form to Citibank, please submit the same at our branch. Please click here for the form. *For details on circular, click here.


    This webpage is intended only for Citibank customers. Any and all facilities/services/offers mentioned on this webpage are subject to specific Citibank N.A. Terms and conditions. You are advised to contact Citibank N.A. to obtain and understand the applicable Terms and conditions and/or any questions you may have with regard to any information contained on this webpage. Citibank N.A. does not guarantee the accuracy, adequacy or completeness of any information on this webpage and is not responsible for any errors or omissions or for results obtained from the use of such information as contained on this webpage. Citibank N.A., Citigroup and/or any of their affiliates/associates have no liability whatsoever to any person on account of the use of information provided herein and the said information is provided on a best-effort basis. Citibank has the right to modify or drop facilities/services/offers mentioned on this webpage at any time without assigning any reason whatsoever.

    Citibank India does not market any product or service to individuals resident in the European Union, European Economic Area, Switzerland, Guernsey and Jersey. This webpage is not, and should not be construed as, an offer, invitation or solicitation to buy or sell any of the products and services mentioned herein to individuals resident in the European Union, European Economic Area, Switzerland, Guernsey and Jersey.