Citi In India.

Citi In India.

Citi Centre

First International Financial Centre:
Plot Nos C-54 and C-55, G-Block,
Bandra Kurla Complex,
Bandra East, Mumbai 400051.

Pramit Jhaveri

Chief Executive Officer
Citi India

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    Citi began operations in India over a century ago in 1902 in Kolkata and today is a significant foreign investor in the Indian financial market. As promoter-shareholder, Citi has played a leading role in establishing important market intermediaries such as depositories, credit bureau, clearing and payment institutions. Citi helped lay the foundation of the Indian software industry by establishing Citicorp Overseas Software Ltd. and Iflex Solutions Ltd.; it pioneered the ITES industry in financial services through Citigroup Global Services Ltd. (CGSL). Oracle acquired Iflex in 2005 and CGSL was acquired by Tata Consultancy Services in 2008. Citi India added two more green certified buildings to its office premises in 2012, and in 2013 moved its headquarters to The First International Financial Centre (FIFC), a world-class environmentally friendly building. In addition, Citi India, through its network of Citi Service Centres, has been a leading offshoring unit for Citigroup globally, providing employment opportunities in the areas of technology, processing, analytics and financial processes.

  • 2018: Launch of India's first home loan linked to the 3-month Government of India Treasury Bill Benchmark Rate
  • 2017: Launch of Hello, a multi-dimensional digital value proposition for Citigold clients
  • 2017: Launched e-Chat on Citibank Online and Citi Mobile, post log in
  • 2017: Launched Voice Biometrics Authentication on CitiPhone
  • 2016: Instant loan on card, instant insurance, express decisioning for personal loans
  • 2016: Online document upload
  • 2016: PayTM wallet loading on Citi Internet Banking
  • 2015: Launched Citi Priority
  • 2015: Launched Instant Personal Loan
  • 2015: Launched Citi MasterPass, India's first global wallet
  • 2015: Launched ATM funds transfer via IMPS
  • 2014: Citi Prestige, Citi's first global credit card and Citi Ultima, a 'by invitation only' credit card.
  • 2013: Instant Credit Card issuance at Mumbai's first mall-based smart-banking branch at Palladium, Lower Parel, Mumbai.
  • 2013: Launch of the First Fully Integrated and Certified Mobile Payment Solution.
  • 2012: Launch of market-first mobile-banking receivables solution Citi Mobile Collect.
  • 2012: First Smart Banking Branch launch in India.
  • 2012: Launch of India's first airline agnostic card through Citi PremierMiles.
  • 2012: First to roll out SMS-to-Call and Click-to-Call; instantly connecting customers to Citibank officers.
  • 2010: First brokerage house to launch Financial Information Exchange (FIX) protocol, the industry-driven international messaging standard, adopted by NSE.
  • 2009: First to bring to India next-generation contactless Credit Card payments based on Near Field Communications technology with Citi Tap and Pay.
  • 1993/1998/2001: First to offer 24-hour Phone banking/Internet banking/SMS alerts.
  • 1986: Pioneered Cash Management.
  • 1985: First bank to launch a dedicated platform focused on serving the unique banking and wealth management needs of the Non Resident Indian.

    Citi is an employer of choice in India and serves the full spectrum of clients - from helping India's top global corporations commit capital, make markets and manage their global cash positions to supporting the growth ambitions of the country's small and mid-sized enterprises and enabling individuals and households save, invest, spend, borrow and protect their money with trust and confidence. Citi India's products and services are organized under two major segments: Institutional Clients Group (ICG) and Global Consumer Bank (GCB).

    The ICG serves Citi's best-in-class products, services and execution through Global Banking, Global Markets, Treasury & Trade Solutions, Securities & Fund Services and Citi Research. Citi Private Bank is also a division of the ICG. In FY18, Citi has been ranked the #1 bank in announced M&A transactions in India, #1 in Equity Capital Markets, and #3 bookrunner for G3 bond issuances in India. In 2017, We helped raise US$8.5 billion of G3 bond capital and US$12.5 billion of equity capital for our clients, and advised on US$8.9 billion worth of announced M&A deals.

    Under GCB, Citi India offers the full range of consumer banking products and services. We serve our clients across the entire wealth continuum as they grow in affluence. We offer solutions for clients in every segment – beginning with our path-breaking salaried proposition (Suvidha), the emerging affluent (Citi Priority), the affluent (Citigold) and the High Net Worth individuals (Citigold Private Client). We pioneered the Non-Resident proposition in 1985 to serve the global Indian's unique banking and wealth management needs. With 2.7 million credit cards in force and ~10% share in card spends (Feb'18), and the highest spend per card amongst major retail issuers, Citibank offers a full suite of market leading products, across categories - premium, rewards and co-branded.

    For the fiscal year ended March 31, 2017, Citibank India reported a Profit After Tax of INR3,626 crores.


  • On March 05, 2018, HDFC Limited raised US$290 million through QIP of equity. This was the first ever straight equity capital raise by HDFC through QIP route. The deal launched and priced at a tight discount of 0.2% to last closing price. Citi acted as a Joint Bookrunner.
  • On March 13, 2018, Tata Sons monetized 1.6% stake worth US$1.4billion in Tata Consultancy Services through a block trade on Indian stock exchanges. It is the largest ECM transaction in IT sector in Indian market till date and witnessed robust demand. Citi acted as a Joint Bookrunner.
  • On March 13, 2018, L&T Finance Holding raised US$154 million through QIP of equity. Transaction was priced at parity to previous closing price despite steep run-up in stock price of over 36% in last 12 months. Citi acted as a Joint Bookrunner.
  • On March 26, 2018, ICICI Securities Limited completed its US$535 million IPO, the largest IPO of a pure-play financial services firm in India. Citi acted as a Joint Bookrunner.
  • On February 15, 2018, Idea Cellular Limited raised US$546 million through QIP of equity. Transaction launched just ahead of merger consummation with Vodafone and amidst challenging sector backdrop and volatile equity markets. Priced at tight discount of 2.7% to last closing price despite large transaction size of 10.8% of company’s existing capital. Citi acted as a Joint Bookrunner.
  • On January 09, 2018, Government of India monetized 2.5% stake worth US$190 million in NMDC Limited through offer for sale (“OFS”) on Indian stock exchanges. Transaction was launched at base size of 1.5% and subsequently upsized to 2.5% of company’s total capital given strong demand. Citi acted as a Joint Bookrunner.


  • On January 18, 2018, ABJA Investment Co. Pte Ltd., a 100% owned subsidiary of Tata Steel, successfully priced a US$1.3 billion dual-tranche 5.5-yr and 10-year bond. The transaction achieved the lowest US$5.5-year coupon from an Indian HY issuer with a high quality orderbook totaling over US$4.7 billion. Citi, acted as Joint Lead Manager and Joint Bookrunner.
  • On January 15, 2018, Export-Import Bank of India successfully priced a US$1.0 billion 10-year bond. The transaction achieved the tightest USD 10-yr treasury spread by an Indian issuer and priced inside theoretical Exim 10-yr fair value. Citi, acted as a Joint Bookrunner.


  • On March 18, 2018, DP World Limited (“DPW”), a leading global port operator announced that through its majority owned subsidiary, Hindustan Infralog, it had entered into definitive agreements to acquire 90% stake in Continental Warehousing Corporation (Nhava Seva) (“CWCNSL”), an Indian integrated multimodal logistics company that owns and operates a network of container freight stations, private freight terminals and inland container depots in India. Citi acted as DPW’s financial advisor for the transaction and led the overall project execution.
  • On February 08, 2018, Virtusa Consulting Services Private Limited (“VCS India”), a wholly-owned subsidiary of US-listed Virtusa Corporation (“Virtusa”), announced that it has accepted the price discovered through the reverse book build mechanism in relation to the voluntary delisting offer initiated by VCS India for Polaris Consulting & Services (“Polaris”) in October 2017. Citi acted as the exclusive advisor, manager to the Delisting Offer and broker to VCS India, anchoring all aspects of the transaction.
  • On January 20, 2018, Oil and Natural Gas Corporation Limited (“ONGC”) acquired 51.1% equity stake in Hindustan Petroleum Corporation Limited (“HPCL”). ONGC acquired the 51.1% stake from the Government of India for an all cash consideration of US$5.8 billion, one of the largest domestic acquisitions in India. Citi acted as financial advisor to ONGC on the transaction.

  • Citi India endeavors to support the nation's priorities, in the areas of education, financial inclusion, youth skilling, empowerment, basic nutrition and preventive healthcare, art and culture and environmental sustainability
  • Since its inception in 1999, the Citi Foundation grant program has catalyzed opportunities for more than 2.5 million people across the country while working in the areas of Financial Capability & Asset Building, Youth Education & Livelihoods, Enterprise Development and Microfinance. In 2014, Citi Foundation launched the India Innovation Grant Program to encourage non-governmental organizations (NGOs) to develop innovative programs that are scalable and replicable. At the time, the Foundation's focus area was solely in the space of Financial Inclusion. In 2015, the program extended to also encompass Youth Skilling, based on the Indian Government's national priorities. In 2016, the program focuses on Youth Skilling and Livelihoods
  • The protection and promotion of India's national heritage, art and culture has been an integral part of Citi India's Citizenship philosophy, strategy and mandate. It has continued its strong partnership with the National Centre for the Performing Arts (NCPA), celebrating the Guru-Shishya Tradition with the Citi-NCPA Aadi Anant Festival of Indian Music, The Guru-Shishya Scholarship Program, and the Music for Schools program. Further, Citi India is also proud to be patron of the first and only much acclaimed Symphony Orchestra of India since its inception in 2007. Further, Citi India has also partnered with the Prince of Wales Museum on two programs- the first entails the conservation and restoration of 150 important objects of the CSMVS Collection of various types and categories, while the second is a Museum on Wheels program
  • Close to 5,200 Citi employees, families, friends and NGO partners came together in 7 cities to participate in 15 events themed on 'Swacch Bharat' for Citi's Global Community Day, held in May and June 2017. Citi India launched Giving at
    Citi – the revamped employee payroll giving program - in May 2016.
  • In alignment with its commitment to environmental conservation, of Citi India’s 58 premises, 25 are LEED compliant which accounts for 65% of Citi India’s real estate footprint. These facilities are architecturally and environmentally responsible and green, using natural resources judiciously.

Asiamoney Country Awards 2018
Best International Bank for India

The Asset Triple A Digital Awards 2017
Digital Bank of the Year
Best Retail Mobile Banking Experience

IBA Banking Technology Awards 2017-2018
Special Jury Award

The Asset’s Triple A Country Awards 2017
Best Bank, Global
Best Corporate and Institutional Bank, Global
Best M&A Advisor for India

Dun & Bradstreet Banking Awards 2017
Best Foreign Bank - Retail
Best Foreign Bank – Asset Quality
Best Foreign Bank –Overall

Global Finance Best Digital Bank Award 2017
Best Corporate/Institutional Digital Bank in India

Euromoney Awards for Excellence 2017
Best Investment Bank

Finance Asia Country Awards for Achievement 2017
Best Foreign Bank
Best Foreign Investment Bank