Frequently Asked Questions – Ex-gratia Payments

In view of the unprecedented and extreme COVID-19 situation, Government of India (GOI) - Ministry of Finance on October 23, 2020 has approved “Scheme for grant of ex-gratia payment of difference between compound interest and simple interest for six months to borrowers in specified loan accounts (1.3.2020 to 31.8.2020)” (‘Scheme’). As per the Scheme benefits would be routed to customers through lending institutions.