TERMS AND CONDITIONS

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I hereby apply for the Issue of a Citibank Card to me and declare that the information included in this application is true and correct and that I am a Resident Indian/Foreign National working in India and that I am eligible to apply for an internationally valid card. I accept that Citibank is entitled in its absolute discretion to accept or reject this application. I hereby understand and agree that it is my responsibility to obtain, read and understand the Terms and conditions related to the Citibank Card and those applicable to Mobile Banking Services. If this application is accepted, I hereby undertake to be bound by the Terms and conditions as may be in force from time to time and use of the Citibank Card shall be deemed to be unconditional and irrevocable acceptance of the Terms and conditions. I further authorize Citibank and/or its associates/subsidiaries/affiliates to verify any information or otherwise at my office/residence and/or contact me and/or my family members and/or my Employer/Banker/Credit Bureau/Credit Information Companies (CICs)/RBI and/or any third party as they deem necessary and/or to do any such acts as they deem necessary.

I understand that acceptance of the application is subject to Citibank, on enquiry, not receiving any adverse report relating to my creditworthiness from any bank or financial entity, which has provided to me or my family members a credit facility. I agree to be charged my Card fee as applicable per the offer, in my first statement. In case I have applied for an Additional Card* (available for Resident Indian parent, parent-in-law, spouse, brother, sister or child over 18 years of age at a special rate), I will be billed separately for such an Additional Card in the normal monthly statement. The facility of an Additional Card being a special facility at a concessional fee/rate, continuation of the membership of the additional Cardmember will be dependant on the continuation of my membership. I understand and undertake that the usage of the Citibank Card shall be strictly in accordance with all applicable laws (including without limitation, any governmental acts, orders, decrees, guidelines, rules and regulations including fiscal exchange control regulations) and in the event of any failure to do so, I will be liable for any action/prosecution or penalty as prescribed. I further understand and agree to the levy of all additional statutory levies, charges, taxes, Service Tax, as applicable, on all fees, interest and other charges as per the Government of India regulations and agree to pay the same.

* While Citibank will endeavour to issue the Card as per the applicants Indicated choice, Citibank reserves the right to Issue either the MasterCard or VISA franchise.

  • Offer valid only if Card is swiped on a Citibank EDC & charge slip is that of Citibank.
  • Citibank shall not be liable for any loss or damage whatsoever that may be suffered, or for any personal injury that may be suffered, to a customer, directly or indirectly, by use or non-use of products / services under the offer.
  • Offer cannot be combined with any other offer.
  • Citibank reserves the right to extend or terminate this offer without prior notice.
  • Citibank reserves the right at any time, without prior notice, to add / alter / modify / change or vary all of these Terms and conditions or to replace wholly, or in part, this offer by another offer, whether similar to this offer or not, or to withdraw it altogether.
  • This offer is only valid on payment with Citibank Platinum Credit Card issued in India only. Payment of fees / service charges / all other amounts due from the Cardmember to Citibank from usage of the Citibank Platinum Credit Card by the Cardmember under this offer and / or otherwise will be governed by Citibank Terms and conditions and the Cardmember Agreement.
  • The above Terms and conditions need to be read in conjunction with the Cardmember agreement. You can view our Cardmember Agreement on our online portal www.citibank.com/India.
  • These services are offered on referral and/or arrangement basis only through tie-up with respective service providers. Citibank is not providing any of these services directly and is not responsible for any deficiency in services including but not limited to any financial loss or otherwise. The list of services/offers listed is only representational and maybe withdrawn/modified by the service providers at their sole discretion. Customers will be required to bear any cost/charges levied by service providers directly.
  • Offers are valid till 31st Mar, 2014 unless otherwise stated.
  • Citibank & the participating merchants reserve the right to change or terminate the offers without prior notice.
  • All offers are non-transferable and cannot be exchanged for cash, credit or kind.
  • All offers cannot be used in conjunction with any other promotions or offers unless otherwise stated.

General Terms and Conditions

In these Terms and Conditions, the following terms shall have the following meanings:

  • "Credit Card" shall mean an unexpired credit card issued by Citibank India/Diners India.
  • "Cardmember" shall mean the holder of a Credit Card.
  • "Dial/Click an EMI" shall mean a product wherein purchase(s) above Rs 2500 are converted before the payment due date; into equal installments at a rate as communicated at the time of availing the product via phone or Citibank website.

The present Terms and Conditions are to be read in conjunction with, and not in derogation of, the detailed Citibank Cardmember Terms and Conditions and nothing contained herein shall prejudice or affect the terms and conditions of the detailed Citibank Cardmember Terms and Conditions.

Unless otherwise specified, the words and expressions used herein shall have the same meaning as in the detailed Citibank Cardmember Terms and Conditions.

Billing and repayment

For Dial/Click - an EMI, the purchase amount will be reversed /credited to your credit card on the transaction conversion date and the EMI shall be billed on the subsequent billing date for the credit card that falls post the date of purchase conversion into EMI facility under this Program.

The EMI amount shall be included as a part of the minimum amount due appearing in the Cardmember's monthly Credit Card Statement. If the minimum amount due is unpaid, Charges shall be levied on such outstandings (including but not limited to the EMI as above), as communicated in the Credit Card Most Important Terms & Conditions (MITC).

The Credit Limit on the Credit Card shall be blocked to the extent of the purchase transaction amount. The Credit Limit will be released as and when the EMI is billed and paid for in subsequent months.

A maximum of ten concurrent transactions are permitted to be converted into Click/ Dial-an-EMI, on each Primary Credit Card, at any point of time.

Interest Calculation Methodology on EMI products

Interest rates as communicated at the time of availing of the product(s) shall be levied/ applicable.

The interest component for the first installment shall be computed from the conversion date to the first billing date for the Credit Card. For all subsequent installments, the interest shall be computed on monthly rests and the installment shall be debited to the Credit Card on the date of each monthly bill.

The interest component of the Equated Monthly Installment (EMI) is calculated only on the unpaid balance of your loan as illustrated below:

Interest Calculation : Outstanding Loan Principle x ROI% x (number of days applicable / 360 days), Where 'number of days applicable' will be actual days from the issuance/encashment date to the first billing date of the Credit Card for the first installment and for all subsequent installments, 'number of days applicable' will be kept constant at 30 days.
[ROI = Rate of Interest as communicated at the time of availing of the product]

As a result of the computation above, it is possible that the first EMI may be for an amount lesser than the standard EMI amount communicated to you.

Citibank reserves the right to modify all interest from time to time, at its sole discretion with prior notice or in the event of any changes in the interest rate made by the Reserve Bank of India

Service Charges on Card balances

If the amount paid towards dues on the Credit Card is less than the Total Amount Due, Service Charges shall be levied on such outstandings (including but not limited to the EMI as above), as per the interest rate applicable and communicated in the Credit Card Most Important Terms &Conditions (MITC). This rate is subject to change with prior notice. The applicable interest rate shall be mentioned on the monthly Statement.

Other Charges

A one-time transaction fee shall be charged for every Dial/Click an EMI product facility. This amount shall be billed to the monthly Card Statement on the date when the Dial/Click an EMI product is deemed to be availed as mentioned herein above.

  • 2.5% of the converted purchase amount or Rs 200 (whichever is higher)

Pre-payment process and related charges

The Dial/Click an EMI products can be pre-closed by calling 24-Hour CitiPhone.
Any payment made into the Credit Card account over and above the EMI shall not be deemed to be payment towards the amount availed under Dial/Click an EMI and shall not be deemed as closure of the said facility.

Any preclosure of Dial/Click an EMI shall attract Prepayment charges at the rate of 3% on the outstanding principal amount. Citibank reserves the right to revise the prepayment charges at its discretion, with prior notice via email/letter and such revised charges shall be binding on the Cardmember.

Once the Dial/Click an EMI is preclosed, for any reason, all outstandings including but not limited to the principal outstanding, preclosure charge and the interest for the actual number of days till closure i.e. from the last billing date till the date of closure shall be debited to the Credit Card.

Pre-closure due to non-payment

In the event of non-payment of the Minimum Amount Due for three successive months, the Dial/Click an EMI shall be pre-closed and the principal outstanding, the interest for the days till closure and the pre-closure charges shall be debited to the Credit Card account and appear in the subsequent monthly statement. Citibank shall be entitled to demand immediate repayment of such outstanding amounts.

Pre-closure due to card closure

In the event the Credit Card is closed prior to all EMI(s) being charged, the principal outstanding, the interest for the days till closure and the preclosure charges shall be debited to the Credit Card account. Citibank shall be entitled to demand immediate repayment of such outstanding amounts.

Other Terms and Conditions

Billed EMI payments shall not earn any Reward Points.

Final approval of Dial/Click an EMI product facility shall be at the sole discretion of Citibank and is subject to the performance on the Credit Card.

Service Tax (including Swachh Bharat Cess and Krishi Kalyan Cess), as notified by the Government of India, is applicable on the interest component of the EMI, all fees and other charges and is subject to change as per relevant regulations of the Government of India. The Bank's Service Tax Registration number is AAACC0462FST001.

Per extant Reserve Bank of India (RBI) guideline, no advances should be granted by banks for purchase of gold in any form, including primary gold, gold bullion, gold jewellery, gold coins, units of gold Exchange Traded Funds (ETF) and units of gold Mutual Funds. Accordingly, conversion of such transaction into an Equated Monthly Installment (EMI) scheme is prohibited.

Nothing contained herein should be construed as an obligation on Citibank to offer the above-mentioned products.

Citibank reserves the right at anytime, with previous notice, to add, alter, modify, change or vary all or any of these terms and conditions or to replace wholly.

All Information in this communication is correct at the time of printing/publishing
(Version: GCG/Cards/Dail-Click an EMI T&Cs/06-16)

General Terms and Conditions

In these Terms and Conditions, the following terms shall have the following meanings

  • "Credit Card" shall mean an unexpired credit card issued by Citibank India.
  • "Cardmember" shall mean the holder of a Credit Card
  • "Loan On Phone or LOP" shall mean a loan on the Credit Card that can be availed upto the cash line, credit line or over and above the credit line via phone or Citibank website.
  • "Loan" shall mean the amount lent by the Bank to the Cardmember under the Loan On Phone products.
  • "Top-Ups" shall mean new loans availed by closing the previous ones and with an incremental amount disbursed, over and above the previous outstanding.

The present Terms and Conditions are to be read in conjunction with, and not in derogation of, the Cardmember Terms and Conditions and nothing contained herein shall prejudice or affect the terms of the Cardmember Terms and Conditions.

Unless otherwise specified, the words and expressions used herein shall have the same meaning as in the Cardmember Terms and Conditions.

Fund Transfer facility and Disbursement (Applicable for Direct fund transfer mode only)

The Loan on Phone including Top-Ups, shall be deemed to be booked / availed of by the Cardmember once the Cardmember has provided the telephonic confirmation by validating the Telephonic Personal Identification number(TPIN) /One-Time Password(OTP) from the registered mobile number at the time of availing the Loan on Phone product.

For customers availing the product via Citibank website, by validating Internet Personal Identification number
(IPIN) / One-Time password from the registered mobile number at the time of availing the product.

Cardmember shall not be entitled to cancel the Loan or refuse to accept disbursement of the Loan facility once availed. However, a Cardmember intending to preclose the Loan may call 24-Hour CitiPhone. The pre-closure of Loan shall be subject to prepayment process and related preclosure charges as defined in these terms and conditions.

Cardmember shall be liable to pay interest on the Loan on Phone at the rate as given in the Repayment Schedule. Loan on Phone shall be deemed to be booked on the date of confirmation provided by the Cardmember and Disbursements under the Loan on Phone product shall be deemed to be made on the date when the Loan amount is credited by Citibank to the Designated Account.

Cardmember hereby agrees that upon Citibank sanctioning the Loan on Phone based upon the information provided by the Cardmember at the time of availing the product and further confirming the terms in the Telephonic Confirmation / Citibank website,Citibank will not be responsible for any loss incurred by the Cardmember as a result of providing any wrong information by the Cardmember with respect to Direct Fund Transfer details, It shall be deemed as an absolute consent of/by the Cardmember to accept all the terms of the Loan on Phone including but not limited to acceptance of these Terms and Conditions and agrees to be bound by it at all times. The Cardmember hereby agrees that upon the amounts being credited to the Designated Account, he/she shall be required to repay the Loan on Phone as per the Repayment Schedule. For more clarity, please refer to the Billing and Repayment method section below.

In the event of any bounce / return of funds from Cardmember's bank, the Loan shall be preclosed and all charges levied towards this transaction shall be reversed. Such reversal shall be reflected in your Credit Card statement.

Encashment and Free look period (Applicable for Demand draft issued customers only)

The Loan shall be deemed to be availed of by the Cardmember only on the date of encashment of the Bank Demand Draft (DD).

The DD is valid for a period of 30 days from the date of issuance. The billing of Equated Monthly Installments (EMIs) shall commence only post encashment of the DD. In the event of nonencashment within the said 30 days, the DD shall be canceled and no charges shall be levied towards this transaction.

In the event, the DD is issued against another bank (hereinafter referred to as a "DAO"), the Loan shall be considered to be availed of, from the date of draft issuance.

The DAO is valid for a period of 90 days.

In the event the DAO is not encashed within the said 90 days, it shall be canceled and charges levied from the date of issuance till expiry of said 90 days shall be reversed upon customer requests. Such reversal shall be reflected in the Card Member's Credit Card statement.

Billing and repayment

For Loan On Phone, the first EMI shall be billed on the first billing date for the credit card that falls post the date of:

  • encashment of the DD (except for DAOs, as specified herein), in case of issuance of DD.
  • the date of Loan disbursement, in case of loans booked under direct fund transfer option.

For Loan On Phone TopUps shall be deemed to be availed from the date of issuance of the fresh DD and from the date of loan on phone Topup booking, for the loans booked under direct fund transfer option. The first EMI shall always be billed on the first billing date for the Credit Card, that falls after the date of issuance of the Bank Demand Draft and from the date of loan booking, for the loans booked under direct fund transfer option.

Interest rate as communicated at the time of availing of the Loan on Phone Topup shall be levied/applicable on the entire Loan Amount including the old loan principle outstanding resulting in the re-pricing of the old loan principle outstanding also at the new Interest rate of the Loan on Phone Topup but Transaction fee (as specified herein) shall be levied only on the incremental amount disbursed. The old loan will get preclosed and the new Loan on Phone Topup will be booked for the entire loan amount at the new interest rate for the new tenure. When the old loan is pre-closed, the interest for the actual number of days till closure i.e. from the last billing date till the date of closure shall be debited to the Credit Card. The decision of Citibank in this regard shall be final and binding on the Cardmember.

For DAO's, the first EMI shall be billed on the first billing date for the Credit Card, that falls after the date of issuance of the DD.

All billing of EMIs in the subsequent months shall be on the billing date of the Credit Card for that month.

The EMI amount shall be included as a part of the minimum amount due appearing in the Cardmember's monthly Credit Card Statement. If the minimum amount due is unpaid, Charges shall be levied on such outstandings (including but not limited to the EMI as above), as communicated in the Credit Card Most Important Terms & Conditions (MITC).

For Loan On Phones availed against the Credit Line, the Credit Limit on the Cardmember’s Credit Card shall be blocked to the extent of the Loan amount. The Credit Limit shall be released as and when the EMI is billed and paid for, in subsequent months. For Loans availed above the Credit Line, the EMI shall be treated as a normal purchase/spend on the Cardmember’s Credit Card and as per the terms specified in the detailed Citibank Cardmember Terms and Conditions.

Interest Calculation Methodology on Loan products

Interest rates as communicated at the time of availing of the Loan product(s) shall be levied/applicable. The applicable rates shall also be mentioned on the DD advice slip and in the repayment schedule.

For Top-ups, the old loan shall be closed and the new interest rate, as communicated at the time of availing the offer and as mentioned on the DD advice slip and in the repayment schedule, shall be applicable to the consolidated loan amount.

The interest component for the first installment shall be computed from the issuance/encashment / loan booking date to the first billing date for the Credit Card. For all subsequent installments, the interest shall be computed on monthly rests and the installment shall be debited to the Credit Card on the date of each monthly bill. The interest component of the Equated Monthly Installment (EMI) is calculated only on the unpaid balance of your loan as illustrated below:

Interest Calculation:

Outstanding Loan Principle x ROI% x (number of days applicable / 360 days),

Where 'number of days applicable' will be actual days from the loan booking / draft encashment date to the first billing date of the Credit Card for the first installment and for all subsequent installments, 'number of days applicable' will be kept constant at 30 days.

[ROI = Rate of Interest as communicated at the time of availing of the product]

As a result of the computation above, it is possible that the first EMI may be for an amount lesser than the standard EMI amount communicated to you, depending on the date of encashment / date of loan booking.

Citibank reserves the right to modify all interest from time to time, at its sole discretion with prior notice or in the event of any changes in the interest rate made by the Reserve Bank of India.

Service Charges on Card balances

If the amount paid towards dues on the Credit Card is less than the Total Amount Due, Service Charges shall be levied on such outstandings (including but not limited to the EMI as above), as per the interest rate applicable and communicated in the Credit Card Most Important Terms & Conditions (MITC). This rate is subject to change with prior notice. The applicable interest rate shall be mentioned on the monthly Statement.

Other Charges

A one-time transaction fee shall be charged for sanction of every Loan. This amount shall be billed to the monthly Card Statement on the date when the loan is deemed to be availed as mentioned herein above.

Transaction fee on Loan - 2.5% of the loan amount or Rs 300/- (whichever is higher).

Prepayment process and related charges

The Loan- product can be pre-closed by calling 24-Hour CitiPhone.

Any payment made into the Credit Card Account over and above the EMI shall not be deemed to be payment towards the amount availed under LOP and shall not be deemed as closure of the said facility.

Any preclosure of LOP shall attract Prepayment charges at the rate of 3% on the outstanding principal amount. Citibank reserves the right to revise the prepayment charges at its discretion, with prior notice via email/ letter and such revised charges shall be binding on the Cardmember.

Once the LOP is preclosed, for any reason, all outstandings including but not limited to the principal outstanding, preclosure charge and the interest for the actual number of days till closure i.e. from the last billing date till the date of closure shall be debited to the Credit Card. On preclosure of all loans including, loans issued over and above the credit line; the above referred outstanding amount shall block the Credit Limit on the credit card.

Preclosure due to non-payment

In the event of non-payment of the minimum amount due for three successive months, the LOP shall be pre-closed and the principal outstanding, the interest for the days till closure and the preclosure charges shall be debited to the Credit Card account and appear in the subsequent monthly statement. Preclosure of loans issued over and above the credit line may result in its unpaid principal being considered as Over the Credit Limit (OCL) amount and being included as a part of Minimum Due for immediate payment. For such loan customers, Citibank, at its sole discretion, may revise the Credit Card limit as deemed appropriate prior to non-payment related loan preclosure to avoid levy of Over the Credit Limit (OCL) charges. It may be noted that such revision in credit line would not be available for Cardmember use. Citibank shall be entitled to demand immediate repayment of such outstanding amounts. . Instances where card payment higher or equal to the Minimum Amount Due is received prior to the subsequent billing date (before completion of three successive months of non-payment), LOP shall not be pre-closed and the credit limit would reset to the original limit

Preclosure due to card closure

In the event the Credit Card is closed prior to all EMI(s) being charged, the principal outstanding, the interest for the days till closure and the preclosure charges shall be debited to the Credit Card account. Citibank shall be entitled to demand immediate repayment of such outstanding amounts. For the loans issued over and above the credit line, where the credit limit was revised to avoid levy of OCL charges and card along with LOP are closed on account of non-payment, such line revision would not be reset on account of card closure. Cardmember, if interested in Citibank credit card facility, would need to repay entire outstanding amount and apply for card afresh.

Other Terms and Conditions

Billed EMI will not earn any Reward Points.

Final approval for LOP shall be at the sole discretion of Citibank and is subject to the Cardmember's performance on the Credit Card.

Note that this loan issued on your Credit card cannot be used for Business purposes, and/or purchase of gold/gold bullions/ gold coins/gold jewelry/ gold exchange traded funds/ gold mutual funds and for speculative or trading purposes such as shares and short term investments like KVP, PPF,NSC, Mutual Funds, fixed deposits, RBI bond, ULIP and for subscription into Citi offered wealth management, Insurance products or similar products. Citi prohibits the usage of unsecured loans for investments into Citi wealth management and insurance products. In the event that the loan facility is utilized by you for the purposes other than what is confirmed by you and as prohibited above, Citi shall be entitled to initiate lawful action against you and do all other acts and things as Citi may deem necessary to comply with its policies, including but not limited to liquidating your holdings of Investments/Insurance at that time. You will be liable for all costs and expenses that Citi may incur as a result thereof.

Service Tax (including Swachh Bharat Cess and Krishi Kalyan Cess), as notified by the Government of India, is applicable on the interest component of the EMI, all fees and other charges and is subject to change as per relevant regulations of the Government of India. The Bank's Service Tax Registration number is AAACC0462FST001

Nothing contained herein should be construed as an obligation on Citibank to offer the above mentioned products.

Citibank reserves the right at anytime, with previous notice, to add, alter, modify, change or vary all or any of these terms and conditions or to replace wholly.


All Information in this communication is correct at the time of printing/publishing
(Version: GCG/Cards/LOP T&Cs/11-16)

General Terms and Conditions

In these Terms and Conditions, the following terms shall have the following meanings:

  • "Credit Card" shall mean an unexpired credit card issued by Citibank N.A. ("Citibank") in India.
  • "Cardmember" shall mean the holder of a Credit Card.
  • "Balance Conversion Program" or "Program" shall mean a product wherein last statement balances minus minimum amount due of last statement balances are converted into equal monthly installments at an interest rate as communicated at the time of availing the product via phone or Citibank website.

The present Terms and Conditions are to be read in conjunction with, and not in derogation of, the detailed Citibank Cardmember Terms and Conditions and nothing contained herein shall prejudice or affect the terms and conditions of the detailed Citibank Cardmember Terms and Conditions.

Unless otherwise specified, the words and expressions used herein shall have the same meaning as in the detailed Citibank Cardmember Terms and Conditions.

A Cardmember may opt to convert his entire last statement balance excluding cash withdrawals and related transaction fees, into an EMI facility. Minimum amount due of last statement balance and any unsettled transactions will be excluded from the amount to be considered under the Program. Any existing EMI facility or loan on credit card will not be included in or clubbed with this facility.

Billing and repayment

For Balance Conversion Program, the balance converted will be reversed /credited on the conversion date and the first EMI shall be billed on the first billing date for the Credit Card that falls post the date of balance conversion into EMI facility under this Program.

All billing of EMIs in the subsequent months shall be on the billing date of the Credit Card for that month.

The EMI amount shall be included as a part of the minimum amount due appearing in the Cardmember's monthly Credit Card Statement. If the minimum amount due is unpaid, charges shall be levied on such outstanding (including but not limited to the EMI as above), as communicated in the Credit Card Most Important Terms & Conditions (MITC).

Since the said balance conversion under this Program is availed against the credit limit, the credit limit on the Cardmember's Credit Card shall be blocked to the extent of the value of Balance Conversion amount converted under this Program. The Credit Limit shall be released on a monthly basis to the extent of the value of each EMI as and when the EMI is paid for, in subsequent months.

Interest Calculation Methodology on EMI products

Interest rates as communicated at the time of availing of the product(s) shall be levied/ applicable.

On confirmation over the phone by the Cardmember for availing the Balance Conversion Program, the Cardmember should make a payment of the minimum amount due per his last Credit Card statement preceding the date of confirmation and by the payment due date (per his card statement) to avoid interest charges from being levied on the unpaid amount. The credit for the amount converted under the Program will be reflected within one working day from the date of above-mentioned confirmation. The credit passed for the converted amount will not include the minimum amount due.

The interest component for the first installment shall be computed from the date of conversion to the first billing date for the Credit Card. For all subsequent installments, the interest shall be computed on monthly rests and the installment shall be debited to the Credit Card on the date of each monthly bill.

The interest component of the Equated Monthly Installment (EMI) is calculated only on the unpaid balance of your loan as illustrated below:

Interest Calculation: Outstanding Loan Principle x ROI% x (number of days applicable / 360 days), where 'number of days applicable' will be actual days from the issuance/encashment date to the first billing date of the Credit Card for the first installment and for all subsequent installments, 'number of days applicable' will be kept constant at 30 days.
[ROI = Rate of Interest as communicated at the time of availing of the product]

As a result of the computation above, it is possible that the first EMI may be for an amount lesser than the standard EMI amount communicated to you.

Citibank reserves the right to modify all interest from time to time, at its sole discretion with prior notice or in the event of any changes in the interest rate made by the Reserve Bank of India

Service Charges on Card balances

If the amount paid towards dues on the Credit Card is less than the Total Amount Due, Service Charges shall be levied on such outstandings (including but not limited to the EMI as above), as per the interest rate applicable and communicated in the Credit Card Most Important Terms & Conditions (MITC). This rate is subject to change with prior notice. The applicable interest rate shall be mentioned on the monthly Statement.

Other Charges

A one-time transaction fee shall be charged for balance conversion facility. This amount shall be billed to the monthly Card Statement on the date when the balance conversion facility is deemed to be availed as mentioned herein above.

  • 2.5% of the balance converted or Rs 300 (whichever is higher)

Pre-payment process and related charges

Any Loan facility on your Credit Card, including but not limited to, Balance conversion products can be pre-closed by calling 24-Hour CitiPhone.
Any payment made into the Credit Card account over and above the EMI shall not be deemed to be payment towards the amount availed under the Balance Conversion Program and shall not be deemed as closure of the said facility.
Any pre-closure of Balance Conversion shall attract Prepayment charges at the rate of 3% on the outstanding principal amount. Citibank reserves the right to revise the prepayment charges at its discretion, with prior notice via email/ letter and such revised charges shall be binding on the Cardmember.
Once the Balance Conversion Program is pre-closed, for any reason, all outstanding including but not limited to the principal outstanding, pre-closure charge and the interest for the actual number of days till closure i.e. from the last billing date till the date of closure shall be debited to the Credit Card.

Pre-closure due to non-payment

In the event of non-payment of the Minimum Amount Due for three successive months, the Balance Conversion Program shall be
pre-closed and the principal outstanding, the interest for the days from the last EMI billing till closure and the pre-closure charges shall be debited to the Credit Card account and appear in the subsequent monthly statement. Citibank shall be entitled to demand immediate repayment of such outstanding amounts.

Pre-closure due to card closure

In the event the Credit Card is closed prior to all EMI(s) being charged, the principal outstanding, the interest for the days till closure and the pre-closure charges shall be debited to the Credit Card account as a consolidated amount. Citibank shall be entitled to demand immediate repayment of such outstanding amounts.

Other Terms and Conditions

Billed EMI payments shall not earn any Reward Points.

Final approval of such balance conversion facility shall be at the sole discretion of Citibank and is subject to the Cardmember?s performance on the Credit Card.

Service Tax (including Swachh Bharat Cess and Krishi Kalyan Cess), as notified by the Government of India, is applicable on the interest component of the EMI, all fees and other charges and is subject to change as per relevant regulations of the Government of India. Citibank's Service Tax Registration number is AAACC0462FST001

Per extant Reserve Bank of India (RBI) guideline, no advances should be granted by banks for purchase of gold in any form, including primary gold, gold bullion, gold jewelry, gold coins, units of gold Exchange Traded Funds (ETF) and units of gold Mutual Funds. Accordingly, conversion of such transaction into an Equated Monthly Installment (EMI) scheme is prohibited.

Nothing contained herein should be construed as an obligation on Citibank to offer the above-mentioned product.

Citibank reserves the right at any time, with previous notice, to add, alter, modify, change or vary all or any of these terms and conditions or to replace wholly.

All Information in this communication is correct at the time of printing/publishing
(Version: GCG/Cards/Balance Conversion T&Cs/06-16)

By accepting and activating the Card, it is deemed that you have authorized the debit of your Suvidha Account towards minimum amount due and Terms and Conditions thereof. Citibank shall have a particular lien on all credit balances in your Citibank Account. Citibank shall be entitled to adjust and appropriate all such credit balances towards settling of the balance outstanding from time to time in your Credit Card Account and for this purpose is authorized to effect a debit in to your Suvidha Salary Account after this notice to you. In case you desire to close your Citibank Account, Citibank may at its discretion close the Card Account, unless you provide to Citibank, adequate alternate security to secure the balance outstanding from time to time in your Card Account. In case you cease to remain in employment of your current employer/company, Citibank may, at it's option, close the Card Account and exercise it's right under the first clause above. You also understand that you need to ensure that your said Account needs to be funded with the appropriate amount to enable the bank to carry out the Standing Instruction. You agree to keep the bank fully indemnified and held harmless at all times, from and against all claims, expenses, losses, damages, costs (including reasonable attorney's fees), actions, suits and proceedings arising due to non-execution or delays in execution of your Standing Instruction either on account of
non-availability of sufficient funds in your Account or due to delays in the mail/courier service or for any other reason beyond the control of the bank.

I hereby consent to be contacted for marketing offers from all / any of the companies / associates / subsidiaries / affiliates thereof under Citigroup, or any third parties. I hereby authorise any exchange, disclosure, sharing of my information with companies / associates / subsidiaries / affiliates thereof under Citigroup and third parties. I understand that I will continue to receive account statements, important advices, service and operational alerts and communications critical to my Credit Card.

I do not wish to be contacted for any marketing offers from any/all of the companies/associates/subsidiaries/affiliates thereof under Citigroup. I understand that I will continue to receive account statements, important advices, service and operational alerts and other communication including but not limited to communication/contact relating to any outstandings/due or other aspects critical to my Credit Card.

General Terms and Conditions

In these Terms and Conditions, the following terms shall have the following meanings

  • "Credit Card" shall mean an unexpired credit card issued by Citibank India.
  • "Cardmember" shall mean the holder of a Credit Card.
  • "Convenience Draft" shall mean a draft facility on the Credit Card that can be availed upto the Credit Line and the draft amount will get debited to the credit card account

The present Terms and Conditions are to be read in conjunction with, and not in derogation of, the detailed Citibank Cardmember Terms & conditions and nothing contained herein shall prejudice or affect the terms and conditions of the detailed Citibank Cardmember Terms & conditions.

Unless otherwise specified, the words and expressions used herein shall have the same meaning as in the detailed Citibank Cardmember Terms & conditions.

Encashment and Free look period

The Loan shall be deemed to have been availed of by the Cardmember only on the date of encashment of the Citibank Demand Draft (DD).

The DD is valid for a period of 30 days from the date of issuance.

In the event of non-encashment within the said 30 days, the DD shall be cancelled and no charges shall be levied towards this transaction.

In the event, the DD is issued against another bank (here in after referred to as a "DAO"), the Loan shall be considered to be availed of, from the date of draft issuance.

The DAO is valid for a period of 90 days.

In the event the DAO is not encashed within the said 90 days, it shall be canceled and charges levied from the date of issuance till expiry of said 90 days shall be reversed upon customer requests. Such reversal shall be reflected in your Credit Card statement.

Billing and repayment

For Convenience Draft, the draft amount will get debited to the credit card account on the date of encashment (for DD) or on the date of draft issuance (for DAO) depending upon the type of draft instrument.

The Credit Limit of your Citibank Credit Card account would be blocked upto the Draft amount and will be released upon
re-payment. Draft amount shall be included as a part of the total amount due appearing in the Cardmember�s subsequent monthly Credit Card Statement. Charges as communicated in the Credit Card Most Important Terms & Conditions (MITC).

The outstanding DD amount will attract interest charges as applicable for a retail transaction on your Credit Card.

Service Charges on Card balances

If the amount paid towards dues on the Credit Card is less than the Total Amount Due, Service Charges shall be levied on such outstandings (including but not limited to the draft amount as above), as per the interest rate applicable and communicated in the Credit Card Most Important Terms & Conditions (MITC). This rate is subject to change with prior notice. The applicable interest rate shall be mentioned on the monthly Statement.

Citibank reserves the right to modify all interest from time to time, at its sole discretion with prior notice or in the event of any changes in the interest rate made by the Reserve Bank of India.

Other Charges

A one-time transaction fee shall be charged for every Convenience Draft facility. This amount shall be billed to the monthly Card Statement on the date when the Convenience draft is deemed to be availed as mentioned herein above.

  • Transaction fee on Convenience Draft � 1.5% of the draft amount or Rs 300 (whichever is higher)

Other Terms and Conditions

Draft amount shall not earn any Reward Points.

Final approval for this draft facility shall be at the sole discretion of Citibank and is subject to the Cardmember�s performance on the Credit Card.

Note that this draft issued on your Credit card cannot be used for Business purposes, and/or purchase of gold/gold
bullions/ gold coins/gold jewelry/ gold exchange traded funds/ gold mutual funds and for speculative or trading purposes such as shares and short term investments like KVP, PPF, NSC, Mutual Funds, fixed deposits, RBI bond, ULIP for subscription into Citi offered wealth management, Insurance products or similar products. Citi prohibits the usage of unsecured loans for investments into Citi wealth management and insurance products. In the event that the loan facility is utilized by you for the purposes other than what is confirmed by you and as prohibited above, Citi shall be entitled to initiate lawful action against you and do all other acts and things as Citi may deem necessary to comply with its policies, including but not limited to liquidating your holdings of Investments/Insurance at that time. You will be liable for all costs and expenses that Citi may incur as a result thereof..

Service Tax (including Swachh Bharat Cess and Krishi Kalyan Cess), as notified by the Government of India, is applicable on the interest component of the EMI, all fees and other charges and is subject to change as per relevant regulations of the Government of India. The Bank�s Service Tax Registration number is AAACC0462FST001

Nothing contained herein should be construed as an obligation on Citibank to offer the above-mentioned products.

Citibank reserves the right at anytime, with previous notice, to add, alter, modify, change or vary all or any of these terms and conditions or to replace wholly.

All Information in this communication is correct at the time of printing/publishing
(Version: GCG/Cards/Convenience Draft T&Cs/06-16)

General Terms and Conditions

In these Terms and Conditions, the following terms shall have the following meanings

  • "Credit Card"shall mean an unexpired credit card issued by Citibank N.A; India excluding Citibank Corporate card.
  • "Cardmember" shall mean the holder of a Credit Card.
  • "Merchant EMI" refers to transactions initiated by the cardmember at any Point of Sale or an e-commerce website where the cardmember chooses to convert the purchase amount into Equated Monthly Installments at the point of payment/ charge to credit card at the rate of interest as communicated in the chargeslip at the time of availing the product.
  • The present Terms and Conditions are to be read in conjunction with, and not in derogation of, the Cardmember Terms & Conditions and nothing contained herein shall prejudice or affect the terms and conditions of the Cardmember Terms & Conditions.
  • Unless otherwise specified, the words and expressions used herein shall have the same meaning as in the Cardmember Terms & Conditions.

Terms and Conditions for Merchant EMI

  • A Cardmember may opt to convert a purchase at select Merchant outlets/website into Equated Monthly Installments (EMIs.) The Purchase(s) would be converted into Equated Monthly Installments (EMI) with interest charged on the monthly reducing balance.
  • In the event the Credit Card is closed prior to all installments being charged, the amount outstanding against Merchant EMI plan shall be debited as a consolidated amount to the Credit Card account of the Cardmember
  • Citibank N.A; shall be entitled to demand immediate repayment of such consolidated outstanding amounts.
  • The EMI shall be computed on a monthly reducing balance.
  • Interest rates as communicated at the time of availing of the product(s) shall be applicable.
  • Reward points shall be earned as per features applicable to the Credit Card for the Merchant EMI purchase and shall be credited in proportion to the EMIs billed each month.In specific cases where the transaction is billed and then converted into Merchant EMI, reward points will be allocated as per the total transaction amount on the date of the transaction.
  • Rewards programme for EMI transactions booked at merchant outlets will be governed by actual incidence of EMI debits and not by date of transaction.
  • Partial or full refunds initiated by the merchant towards the original transaction subsequent to the Merchant EMI booking leads to pre-closure of the Merchant EMI facility. Once the Merchant EMI is pre-closed, for any reason, all outstanding including but not limited to the principal outstanding and the interest for the actual number of days till closure i.e., from the last billing date till the date of closure, shall be debited to the Credit Card account.
  • Cases where the bank converts the original transaction into Merchant EMI subsequent to the original transaction, processing of such EMI request and first EMI billing shall take up to 7 business days. Citibank N.A; reserves the right to accept or reject EMI request.
  • Cash back (if applicable and communicated to customer at the time of the transaction) for an EMI transaction is offered solely by the merchant/brand and shall be credited to the cardmember only on receipt of the funds from the merchant/brand. This process may take up to 90 business days.

Billing and repayment

  • The first EMI shall be billed on the first billing date for the Credit Card that falls post the date of the transaction on the Credit Card that is being converted into EMI as per the Merchant EMI plan.
  • All billing of EMIs in the subsequent months shall be on the billing date of the Credit Card for that month.
  • The EMI amount shall be included as a part of the minimum amount due appearing in the Cardmember’s monthly Credit Card Statement. If the minimum amount due is unpaid, Charges shall be levied on such outstandings (including but not limited to the EMI as above), as communicated in the Credit Card Most Important Terms & Conditions (MITC).The Credit Limit on the Credit Card shall be blocked to the extent of the purchase transaction amount. The Credit Limit will be released as and when the EMI is billed and paid for in subsequent months
  • A maximum of ten concurrent transactions are permitted to be converted into Click/ Dialan-EMI/Merchant EMI on each Primary Credit Card, at any point of time.

Interest Calculation Methodology on EMI products

  • Interest rate communicated at the time of initiating the transaction shall be levied on monthly reducing balance.
  • The interest component for the first installment shall be computed from Merchant EMI booking date to the first billing date for the Credit Card. For all subsequent installments, the interest shall be computed on monthly rests and the installment shall be debited to the Credit Card on the date of each monthly bill.
  • As a result of the computation above, it is possible that the first EMI may be for an amount lesser than the standard EMI amount communicated to you, depending on the date of purchase(s).
  • The interest component of the EMI is calculated only on the unpaid balance of your loan as illustrated below:
  • Interest Calculation: Principal Outstanding x ROI% x (number of days applicable /360 days), Where 'number of days applicable’ will be actual days from the issuance/encashment date to the first billing date of the Credit Card for the first installment and for all subsequent installments , 'number of days applicable’ will be kept constant at 30 days. [ROI = Rate of Interest as communicated at the time of availing of the product]

  • Citibank N.A; reserves the right to modify all interest from time to time, at its sole discretion with prior notice or in the event of any changes in the interest rate made by the Reserve Bank of India (RBI)

Service Charges on Card balances

If the amount paid towards dues on the Credit Card is less than the Total Amount Due, Service Charges shall be levied on such outstandings (including but not limited to the EMI as above), as per the interest rate applicable and communicated in the Credit Card Most Important Terms & Conditions (MITC). This rate is subject to change with prior notice. The applicable interest rate shall be mentioned on the monthly Statement.

Prepayment process and related charges

The Merchant EMI product(s) can be pre-closed by calling 24-Hour CitiPhone. There are no preclosure charges for Merchant EMI. Any payment made into the Credit Card Account over and above the EMI shall not be deemed to be payment towards the amount availed under Merchant EMI and shall not be deemed as closure of the Merchant EMI. Citibank N.A reserves the right to revise the pre-payment charges at its discretion, with prior notice via email/letter and such revised charges shall be binding on the Cardmember. Once the Merchant EMI is pre-closed, for any reason, all outstanding including but not limited to the principal outstanding and the interest for the actual number of days till closure i.e., from the last billing date till the date of closure, shall be debited to the Credit Card account.

Pre-closure due to non-payment

In the event of non-payment of the minimum amount due for three successive months, the Merchant EMI shall be pre-closed and the principal outstanding, the interest for the days till closure shall be debited to the Credit Card account and appear in the subsequent monthly statement. Citibank N.A shall be entitled to demand immediate repayment of such outstanding amounts.

Pre-closure due to Card closure

In the event the Credit Card is closed prior to all EMI(s) being charged, the principal outstanding, the interest for the days till closure shall be debited to the Credit Card account. Citibank N.A; shall be entitled to demand immediate repayment of such outstanding amounts.

Other Terms & Conditions

Final approval for the Merchant EMI shall be at the sole discretion of Citibank N.A and is subject to the Cardmember's performance on the Credit Card

Service Tax(including Swachh Bharat Cess & Krishi Kalyan Cess), as notified by the Government of India, is applicable on the interest component of the EMI and is subject to change as per relevant regulations of the Government of India. The Bank’s Service Tax Registration number is AAACC0462FST001

Nothing contained herein should be construed as an obligation on Citibank N.A to offer the above-mentioned products.

Citibank N.A; reserves the right at anytime, with previous notice, to add, alter, modify, change or vary all or any of these terms and conditions or to replace wholly.

All Information in this communication is correct at the time of printing/publishing

(Version: GCG/Cards/Merchant EMI T&Cs/08-16)