Know all about Citi Credit Card Rewards

For every payment made with your Citi Credit Card, earn reward points & pay at multiple retail outlets, online shopping sites, petrol stations, travel and hotel bookings.

Reward Points

How can I earn points
  • rewards-visa

    Citi Rewards
    Card

  • indian-oil-visa

    Indian Oil Citi
    Platinum Credit Card

  • indian-oil-mastercard

    Indian Oil Citi
    Titanium Credit Card

  • premiermiles-visa

    Citi PremierMiles
    Credit Card

  • cashback-visa

    Citi Cash Back
    Credit Card

  • first-citizen-mastercard

    First Citizen
    Citi Card

  • prestige-visa

    Citi Prestige
    Card

  • Card_Visa_card

    Citi Corporate
    Card

  • 10 Reward Points on spends at apparel and department stores
  • 1 Point for every Rs. 125 on all other purchases
  • 300 bonus points on card spends of Rs. 30,000 or more in a month
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  • 4 Turbo Points for every Rs. 150 of fuel purchased at IndianOil outlets, Rs. 10,000 (or 267 Turbo Points) per transaction
  • 2 Turbo Points on every Rs. 150 spent at groceries and supermarkets, up to Rs. 5,000 (or 67 points) per month
  • 4 Turbo Points on every Rs. 150 spent on fuel
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  • 2 Turbo Points on every Rs. 150 spent at groceries and supermarkets
  • 1 Turbo Points on every Rs. 150 on all other spends
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  • 10 Miles for every Rs. 100 spent on airline transactions
  • 10 Miles per Rs. 100 spent on flight tickets and hotel stays at the dedicated PremierMiles website. Access it at www.premiermiles.co.in
  • 10,000 Miles with your first spend of Rs. 1,000 or more within 60 days of Card issuance
  • 3,000 Miles on Card renewal
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  • 5% Cash Back on movie ticket purchases
  • 5% Cash Back on all your telephone bill payments
  • 5% Cash Back on all your utility bill payments made online through Citibank Online Bill Pay
  • 0.5% Cash Back on all other spends
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  • 7 First Citizen Points per Rs. 100 spent at Shoppers Stop for private label brands
  • 5 First Citizen Points per Rs. 100 spent at Shoppers Stop for other brands
  • 1 First Citizen Point per Rs. 100 spent elsewhere
  • The points on this card can be exclusively utilized for spends at Shoppers Stop
  • All points are transferred to Shoppers Stop Loyalty account once a month
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  • 1 reward point locally and 2 reward points overseas for every Rs. 100 spent
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  • 2 Reward Points for every Rs.125 spent in purchases
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Where can I know my Balance
  • Login here and check it
  • At your last card statement
  • By sending an SMS
    SMS REWARDS XXXX (where XXXX stands for the last 4 digits of your card number) from your registered mobile number to 52484 for Airtel / Aircel / Idea / Vodafone subscribers or +919880752484 for other subscribers.
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What avenues are there for me to redeem
What is the Ratio for redemption
  • To learn more about the ratio of redemption across various avenues, click here
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Other queries ^

For further details, Click Here

Terms and Conditions applicable.

Pay with Points

You can redeem your reward points instantly at specific partner merchant outlets with just a swipe of your card.

Online Partners

  • make-my-trip
  • book-my-show
  • goibibo
  • IndiGo
  • vodafone

Retail Partners

  • shoppers-stop
  • westside
  • fabindia
At Fuel Purchases

You can redeem points at over 1100 participating IndianOil Outlets with your Citi Rewards Card and IndianOil Citi Platinum/Titanium Card only. Click here to locate the outlet closest to you.

Nearest IndianOil outlets where you can Pay with Points

SMS: SMS IOC < PIN CODE > to 52484 for Airtel/ Aircel/ Idea/ Vodafone subscribers or to +919880752484 for other subscribers

Redemption process

  • Present your card to the personnel at the IndianOil outlet and indicate your interest to redeem your points against this purchase.
  • Once the online authorization for the Reward Points takes place, the rewards charge-slip titled 'Rewards Sale' is generated by the EDC and you will have to sign on the same and retain a copy.

You need a minimum of 250 points to redeem points against this type of transaction

Click here to know more about Rewards Redemption.

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At Retail Outlets, Online Shopping & Online Travel websites

Click here Click here for the list of outlets where you can Pay with Points.

Click below image to view a short video on redemption at retail outlets

PWP_Offline_Shopping

Click below image to view a short video on redemption at online travel sites

PWP_Offline_Shopping

Redemption process at retail outlets

  • Present your card to the personnel at the outlet and indicate your interest to redeem your points against this purchase.
  • Once the online authorization for the Reward Points takes place, the rewards charge-slip titled 'Rewards Sale' is generated by the EDC and you will have to sign on the same and retain a copy.

Redemption process for online shopping

  • In case of Online shopping, once you have reached the payment page,
    1. Click on the option that talks about Citi Rewards
    2. You will be taken to a payment gateway just like it happens today for your regular Online Credit Card purchases.

Click here to know more about Rewards Redemption

Cancel redemption halfway through (i.e. Card has been swiped and charge slip generated)

In such a case, you need to inform the Merchant immediately. The Merchant will then do a VOID transaction to cancel the earlier rewards redemption transaction. Card member points will remain unaffected. If you change your mind later, the points will not be refunded into your account.

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For further details, Click Here

Terms and Conditions applicable.

Citi Rewards Catalogue

Citi Rewards catalogue offers you a wide range of options with gift vouchers from great brands across apparel, accessories, books, music, entertainment, dining, travel besides many more categories for redemption of points.

Click below image to view a short video on redeeming reward points instantly for Amazon and Flipkart gift vouchers

Online_Gift_Card

Order and Delivery Status

Order status

If the redemption has been processed successfully, you will receive an SMS with the Dispatch details at your registered mobile number within 4 working days from the time the request was placed.

Your gift vouchers will be dispatched within 5 working days and gift items will be dispatched within 12 working days respectively from the date of your request, on a best effort basis. You will receive another SMS upon successful delivery.

Delivery address

Items redeemed under the Rewards Points scheme will be delivered only to the address of the Card member maintained on our records.

Delivery didn’t happen

If we are unable to successfully deliver the gift at the address maintained on our records despite repeated attempts, your Reward Points redemption request will be cancelled and the Reward Points will be credited back to your Credit Card. You will receive an SMS informing you of the return.

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Cancellation policy

Ways to cancel order

Once you have made your redemption request, your order cannot be cancelled.

Change in the items, after ordered

You cannot change the items you have selected once the order has been placed, even if the reward points being redeemed are same.

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Gift Voucher

Validity of Gift Voucher

The voucher will be valid for at least 3 months from the time it reaches you. The issue date & validity or expiry date will be printed on the voucher.

List of outlets where the voucher can be used

For most vouchers, this will be printed on the voucher itself. Alternately, Click here to view the list of outlets

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For further details, Click Here

Terms and Conditions applicable.

Adjustments against Card outstanding

You can redeem your reward points against Card outstanding and it is applicable on Citi Rewards Card, IndianOil Citi Platinum/Titanium Card and Citi Prestige Card only.

How do I place such a request

Click here to Login to Citi Online and place a request:

  • Select 'Your Queries' on the left navigation panel
  • Choose the Credit Card on which you want to redeem points
  • Choose the category 'Reward points / Redemption related'
  • State the number of points you want to redeem
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Value of a point for such a transaction
  • Citi Rewards Card: 1 reward point = 35p
  • IndianOil Citi Platinum/Titanium Card: 1 Turbo Point = 35p
  • Citi Prestige Card: 1 reward point =Re.1
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Minimum number of points that can be redeemed in a single transaction
  • Citi Rewards Card: 5000 points
  • IndianOil Citi Platinum/Titanium Card: 5000 points
  • Citi Prestige Card: 250 points
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Number of days taken for process completion

The credit will reflect in 3 working days from the time of placing the request.

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I can see the credit at
  • Login here and check it
  • Go to Account Summary
  • If your statement is not yet generated, it will be shown in ‘Unbilled’ transactions
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Will this amount be adjusted against the Minimum Amount Due

No, this amount will not be adjusted against the Minimum Amount Due. You will need to ensure payment of the Minimum Amount Due in time to avoid levy of Interest & Late Payment charges.

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For further details, Click Here

Terms and Conditions applicable.

Transfer of points through Frequent Flyer programs

You can now transfer points to Frequent Flyer programs and avail benefits at select Airline partners and hotel partners. It is applicable on Citi Rewards Card, IndianOil Citi Platinum/Titanium Card, Citi Corporate Card, Citi PremierMiles Card and Citi Prestige Card only.

Hotels and Airlines Available

  • 1 point=0.75 miles
  • Minimum number of points required: 250 points
  • Number of working days required from the date of placing the request for activation: 05
  • 1 point=0.75 miles
  • Minimum number of points required: 250 points
  • Number of working days required from the date of placing the request for activation: 05
  • 1 point=0.66 miles
  • Minimum number of points required: 250 points
  • Number of working days required from the date of placing the request for activation: 05
  • 1 point=0.5 miles
  • Minimum number of points required: 100 points
  • Number of working days required from the date of placing the request for activation: 05
  • 1 point=4 miles
  • Minimum number of points required: 250 points
  • Number of working days required from the date of placing the request for activation: 05
  • 1 point=0.75 miles
  • Minimum number of points required: 100 points
  • Number of working days required from the date of placing the request for activation: 03
  • 1 point=0.75 miles
  • Minimum number of points required: 100 points
  • Number of working days required from the date of placing the request for activation: 03
  • 1 point=0.66 miles
  • Minimum number of points required: 100 points
  • Number of working days required from the date of placing the request for activation: 03
  • 1 point=0.5 miles
  • Minimum number of points required: 100 points
  • Number of working days required from the date of placing the request for activation: 03
  • 1 point=4 miles
  • Minimum number of points required: 250 points
  • Number of working days required from the date of placing the request for activation: 03
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  • 1 point=0.5 miles
  • Minimum number of points required: 100 points
  • Number of working days required from the date of placing the request for activation: 14
  • 1 point=4 miles
  • Minimum number of points required: 250 points
  • Number of working days required from the date of placing the request for activation: 14
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  • 1 point=0.5 miles
  • Minimum number of points required: 100 points
  • Number of working days required from the date of placing the request for activation: 14
  • 1 point=4 miles
  • Minimum number of points required: 250 points
  • Number of working days required from the date of placing the request for activation: 14
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  • 1 point=0.5 miles
  • Minimum number of points required: 100 points
  • Number of working days required from the date of placing the request for activation: 05
  • 1 point=4 miles
  • Minimum number of points required: 250 points
  • Number of working days required from the date of placing the request for activation: 05
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  • 1 point=0.5 miles
  • Minimum number of points required: 100 points
  • Number of working days required from the date of placing the request for activation: 05
  • 1 point=4 miles
  • Minimum number of points required: 250 points
  • Number of working days required from the date of placing the request for activation: 05
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  • 1 point=0.5 miles
  • Minimum number of points required: 100 points
  • Number of working days required from the date of placing the request for activation: 05
  • 1 point=4 miles
  • Minimum number of points required: 250 points
  • Number of working days required from the date of placing the request for activation: 05
  • Unavailable
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  • Unavailable
  • 1 point=0.5 miles
  • Minimum number of points required: 100 points
  • Number of working days required from the date of placing the request for activation: 05
  • 1 point=4 miles
  • Minimum number of points required: 250 points
  • Number of working days required from the date of placing the request for activation: 05
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  • 1 point=0.5 miles
  • Minimum number of points required: 100 points
  • Number of working days required from the date of placing the request for activation: 05
  • 1 point=4 miles
  • Minimum number of points required: 250 points
  • Number of working days required from the date of placing the request for activation: 05
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  • 1 point=0.5 miles
  • Minimum number of points required: 100 points
  • Number of working days required from the date of placing the request for activation: 05
  • 1 point=4 miles
  • Minimum number of points required: 250 points
  • Number of working days required from the date of placing the request for activation: 05
  • Unavailable
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  • 10 points=1 TIC pointt
  • Minimum number of points required: 100 points
  • Number of working days required from the date of placing the request for activation: 03
  • 5 points =1 TIC point
  • Minimum number of points required: 250 points
  • Number of working days required from the date of placing the request for activation: 03
  • Unavailable
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  • 1 point = 1 reward point
  • Minimum number of points required: 100 points
  • Number of working days required from the date of placing the request for activation: 05
  • 1 point = 4 reward points
  • Minimum number of points required: 250 points
  • Number of working days required from the date of placing the request for activation: 05
  • Unavailable
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  • 1 point=0.5 reward point
  • Minimum number of points required: 100 points
  • Number of working days required from the date of placing the request for activation: 05
  • 1 point=4 reward points
  • Minimum number of points required: 250 points
  • Number of working days required from the date of placing the request for activation: 05
  • Unavailable
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  • 1 point=0.5 miles
  • Minimum number of points required: 100 points
  • Number of working days required from the date of placing the request for activation: 05
  • 1 point=4 miles
  • Minimum number of points required: 250 points
  • Number of working days required from the date of placing the request for activation: 05
  • Unavailable
  • Unavailable
  • Unavailable
  • 1 point=0.5 miles
  • Minimum number of points required: 100 points
  • Number of working days required from the date of placing the request for activation: 05
  • 1 point=4 miles
  • Minimum number of points required: 250 points
  • Number of working days required from the date of placing the request for activation: 05
  • Unavailable
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  • Unavailable
  • 1 point=0.5 miles
  • Minimum number of points required: 100 points
  • Number of working days required from the date of placing the request for activation: 05
  • 1 point=4 miles
  • Minimum number of points required: 250 points
  • Number of working days required from the date of placing the request for activation: 05
  • Unavailable
  • Unavailable
  • Unavailable
  • 1 point=0.5 miles
  • Minimum number of points required: 100 points
  • Number of working days required from the date of placing the request for activation: 05
  • 1 point=4 miles
  • Minimum number of points required: 250 points
  • Number of working days required from the date of placing the request for activation: 05

For further details, Click Here

Terms and Conditions applicable.

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