IMPORTANT NOTICE

Please be informed that our systems are undergoing a scheduled maintenance from 11.30 PM on Saturday 24th April, 2021 till 6 AM (India time) on Sunday, 25th April 2021 to help serve you better. During this period, the following will be temporarily unavailable.

    On Sunday, 25th April 2021, between 12 AM and 6 AM (India time), following credit card services will not be accessible:

  • On Citibank Online- Account summary for credit cards, Loan on credit card, EMI related functionalities & dispute on credit card transactions
  • On Mobile banking- Account summary for credit cards, Loan on credit card, EMI related functionalities, Manage cards & Rewards redemption

    • However, dispute on any credit card transaction can be raised by accessing the link sent as part of the system generated transaction SMS.

    Between Saturday, 24 April 2021 11:30 PM and Sunday, 25 April 2021 3:30 AM (India time), RTGS transactions will be on hold and will be processed post 3:30 AM on the same day.

We sincerely regret any inconvenience caused.