Please be informed that our systems are undergoing a scheduled maintenance from 11.30 PM on Saturday 24th April, 2021 till 6 AM (India time) on Sunday, 25th April 2021 to help serve you better. During this period, the following will be temporarily unavailable.
On Sunday, 25th April 2021, between 12 AM and 6 AM (India time), following credit card services will not be accessible:
- On Citibank Online- Account summary for credit cards, Loan on credit card, EMI related functionalities & dispute on credit card transactions
- On Mobile banking- Account summary for credit cards, Loan on credit card, EMI related functionalities, Manage cards & Rewards redemption
However, dispute on any credit card transaction can be raised by accessing the link sent as part of the system generated transaction SMS.
Between Saturday, 24 April 2021 11:30 PM and Sunday, 25 April 2021 3:30 AM (India time), RTGS transactions will be on hold and will be processed post 3:30 AM on the same day.
We sincerely regret any inconvenience caused.