This Offer is valid on Citi World Debit Cards issued in India. Add-on cards will be treated as separate cards.
World Debit Cardholders are eligible for complimentary lounge visits at participating lounges till 31 Dec, 2020. The permissible complimentary visits depending on the World Debit Card type is as per the following grid:Citigold Private Client World Debit Card – 20Citigold World Debit Card – 16Citi Priority World Debit Card – 8The total complimentary visits by cardholder/guests on an eligible card should not exceed the count mentioned in the grid above. Cardholder should be present to avail complimentary guest visits.
Any cardholder or cardholder’s guest visits over the complimentary ones (mentioned in the grid above) will be charged at US $27 (this will be increased to US$32 per person per visit effective 01 Oct 2019) per person per visit to the cardholder.
LoungeKey membership is only applicable for partner airport lounges outside of India. Your complimentary lounge access in partner lounges in India will continue to exist.
At a participating lounge, cardholders should introduce themselves as a LoungeKey member. Their debit card will be swiped for an amount of US $27 per person per visit (this will be increased to US$32 per person per visit effective 01 Oct 2019), which will be released if the cardholder has not exhausted his/her complimentary visits, within 8-10 days. A valid boarding pass or an acceptable form of identification matching the name on the eligible payment card is also required.
To assess whether or not cardholders have fully utilized their complimentary visit allocation, cardholders are requested to check their lounge visit history by logging on to the website mentioned below basis your card type, as the airport lounge would not be able to advise whether or not a lounge visit will be complimentary. Please note that the visits are updated on your LoungeKey account within 3- 5 days of your visit.
Citigold Private Client World Debit Card - www.loungekey.com/citiindiaCPC
Citigold World Debit Card - www.loungekey.com/citiindiaCG
Citi Priority World Debit Card - www.loungekey.com/citiindiaCP
For queries, Cardholders may reach out to the LoungeKey customer helpline 24x7 at:
- India: Toll-Free 000 800 040 1298
- UK –London: +44 (0) 208 865 0767
- Hong Kong: +852 3071 5062
Frequently asked questions (FAQs)
For detailed terms & conditions, click here