How to update your signature on Citibank Online?

Please note that following is a systematic procedure to update your signature in our records.

Please Note

  • You can also submit the consolidated document through your Citi Mobile app – (i) Kindly navigate to Document Upload and Submit Documents (ii) Select purpose as ‘Sign Change Request Submission’ and click on Continue (iii) Enter the OTP received on your mobile (iv) Upload the consolidated document and click on Submit
  • Once the documents are submitted on Citibank Online or Citi Mobile app, you can check the status of the request by logging into Citibank Online and navigating to Banking > Submit Documents > View Status
  • If you are unable to submit the consolidated document via Citibank Online or Mobile app, you can courier the documents to the below mailing address.
    Address - Citibank N.A., Mail Room, ACROPOLIS, 9th Floor, New Door No.148 (Old No.68), Dr. Radhakrishnan Salai, Mylapore, Chennai - 600 004