Please note that following is a systematic procedure to update your signature in our records.
Kindly log into Citibank Online and navigate to the Banking section.
From the left-hand panel, choose Submit Documents and then upload Docs / KYC.
Kindly select the account number. From the dropdown menu, choose Purpose of Upload as 'Sign Change Request Submission'.
Please download the ‘Change of Signature’ document from here; duly fill the same and sign. Additionally, any one of the following self-attested documents has to be submitted.
We request you to consolidate the duly filled 'Change of Signature' form and self-attested document into a single file. The acceptable file formats are PDF or JPG (JPEG). Please ensure that the file size does not exceed 2MB.
Please enter the OTP received on your mobile number/email and click on 'Validate OTP'.
Kindly upload the consolidated file and click on Submit. You can track the status by navigating to Submit Documents and View Status.