Emergency Services

Contact Us immediately on 1800 267 2425 (India toll free) or +91 22 4955 2425 or +91 44 6698 2136 (local dialing) to log a complaint or block your card in any of the following scenarios:

  • You have lost your Citibank Bank Debit / Credit Card.
  • Your Citibank Bank ATM / Debit Card is stuck in the card slot of an ATM.
  • You received an alert for a transaction you did not make.
  • You used an ATM to withdraw cash and the money is not dispensed