Say HELLO to Citi!

HELLO is a revolutionary engagement platform on the Citi Mobile app that redefines the way you bank. It takes your banking experience to a whole new level, while keeping it extremely simple and easy.

HELLO gives you the flexibility to reach out to your Citigold Private Client team using channels you are comfortable with in daily life such as chat, calls and video conference. Now you can chat with your Relationship Manager or exchange confidential documents, all through a secure interface. You can also discuss important investments with your RM and team of experts through video conference, and can even complete investment transactions in real-time, wherever you are.

Experience the exclusivity of simplified banking, of banking the way you live!

Here's how HELLO simplifies banking

 
In your hands
In your hands

Access HELLO through the Citi Mobile App on your smartphone

Drop a message
Drop a message

RM is busy? Simply send them a text chat and they will respond to you at the earliest

Exchange documents
Exchange documents

Saw an interesting report? Just click and share it with your RM instantly!

Discuss over conference calls
Discuss over conference calls

Do an audio or video conference with your Citigold Private Client team, at your convenience

Transact in real time
Transact in real time

Authorize investment transactions in real time through your phone, wherever you are

Most importantly - It’s Secure
Most importantly - It’s Secure

Your conversations with your bank are secure, protected with 128-bit SSL encryption inside your Citi Mobile App!

Download Citi Mobile App