Utility Bill Payments on Mobile App

  • Citi Mobile App – Biller not registered
  • Citi Mobile App – Biller registered

Utility Bill Payments on Mobile App

1. Login to Citi Mobile App

Login to Citi Mobile App

2. Go to Utility Bill Payments section

Utility Bill Payments section

3. Select a biller using biller category or enter a biller name in the search toolbar

Utility Bills biller category

4. Select Citibank account/card for payment and enter customer information – (Mobile Number/ Customer Identification number)

Select Citibank card for payment

5. Enter amount to be paid and verify the details on the screen

Pre-confirmation on bills

6. Enter the OTP received on your registered Mobile Number

Enter OTP on Utility bills

7. The screen shows successful bill payment and reference number for tracking the transaction

successful bill payment

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Steps for bill payment on Citi Mobile App – Biller not registered

  1. Login to Citi Mobile App
  2. Go to Utility Bill Payments section
  3. Select a biller using biller category or enter a biller name in the search toolbar
  4. Select Citibank account/card for payment and enter customer information – (Mobile Number/ Customer Identification number)
  5. Enter amount to be paid and verify the details on the screen
  6. Enter the OTP received on your registered Mobile Number
  7. The screen shows successful bill payment and reference number for tracking the transaction

1. Login to Citi Mobile App

2. Go to Utility Bill Payments section

3. Select a biller using biller category or enter a biller name in the search toolbar

4. Select Citibank account/card for payment and enter customer information – (Mobile Number/ Customer Identification number)

5. Enter amount to be paid and verify the details on the screen

6. Enter the OTP received on your registered Mobile Number

7. The screen shows successful bill payment and reference number for tracking the transaction

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Utility Bill Payments on Mobile App

1. Login to Citi Mobile App

2. Go to Utility Bill Payments section

3. The list of registered billers will be displayed*. If a bill is due for payment the Pay Now option will get activated against the registered biller

4. On clicking ‘Pay Now’ the bill details will be displayed. Click confirm once you have verified the details

5. The screen shows confirmation for payment of selected bill

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Steps for bill payment on Citi Mobile App – Biller registered

  1. Login to Citi Mobile App
  2. Go to Utility Bill Payments section
  3. The list of registered billers will be displayed*. If a bill is due for payment the Pay Now option will get activated against the registered biller
  4. On clicking ‘Pay Now’ the bill details will be displayed. Click confirm once you have verified the details
  5. The screen shows confirmation for payment of selected bill

1. Login to Citi Mobile App

2. Go to Utility Bill Payments section

3. The list of registered billers will be displayed*. If a bill is due for payment the Pay Now option will get activated against the registered biller

4. On clicking ‘Pay Now’ the bill details will be displayed. Click confirm once you have verified the details

5. The screen shows confirmation for payment of selected bill

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*To register a new biller login to Citibank online