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Report your Lost/Stolen card immediately and reissue a new card in 3 simple steps:
- 1
Login to Citibank Online
- 2
Post Login, in the top menu, click on Banking tab (for Debit Card) OR Cards tab (for Credit Card)
- 3
In Left hand menu, click Report Lost/Stolen card and follow the steps outlined on the screen Login CTA button: Login Now
Note: If you choose "No" under "Do you want a new card?" option and there are no other active cards linked to your account, your Citibank Online/Citi Mobile access will also get blocked. In case of reissuance, the new card will be sent to your registered address.
Report your Lost/Stolen card immediately and reissue a new card in 3 simple steps:
- 1
Login to Citi Mobile app
- 2
Post Login, select ‘Report Lost/Stolen Card’ option under ‘Service Requests’
- 3
In Left hand menu, click Report Lost/Stolen card and follow the steps outlined on the screen Login CTA button: Login Now
Note: If you choose "No" under "Do you want a new card?" option and there are no other active cards linked to your account, your Citibank Online/Citi Mobile access will also get blocked. In case of reissuance, the new card will be sent to your registered address.
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