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Citibank Credit Card Referral Program

The more you refer...
the more you earn!

Refer your friends & family for a Citibank Credit Card and
earn  2000 on each valid referral.

How does it work? Let's start referring
Credit Card Referral Program

How much do I get rewarded?

You can earn up to  9,999!
Get  2000 on every valid referral you make.

1 Referral
 2000
2 Referrals
 4000
3 Referrals
 6000
4 Referrals
 8000
5 Referrals
 9999
Start referring

Start Referring

Give us your details

Name

Email id

Mobile no

Account / Card Number

Give us the details of your friend/s

How many friends do you want to refer?

Referral 1

Name

Email id

Mobile no

City of residence

I have read the Terms and Conditions of the Citibank Credit Cards - Referral Rewards*.
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FAQ

What is the eMGM campaign?.

It is an ONLINE credit card referral program for our existing customers. Existing credit card or savings account holders of Citibank can refer their friends and family to apply for a new Citibank credit card through this program. If the referred person is issued a credit card by Citibank, the corresponding referrer would receive Rs. 2000 as the referral reward.

Who is eligible under the eMGM campaign?

Existing customers of Citibank who have a credit card account or a Savings bank account with us are eligible to refer their friends and family under this campaign. The referred person (known as 'referee') need not be an existing Citibank customer.

What is the referral reward and how is it credited to the customer?

How to refer under the eMGM campaign?

The referral program (eMGM campaign) is a completely automated online campaign. Customers have to refer their friends through the online referral form only. The online referral form asks the customer's details (Name/Mobile/Email/Account no.) and the referee's details (Name/City/Mobile/Email).

For Account no., only the Citibank Savings account no. or Citibank credit card no. should be mentioned. Savings account or credit cards of other banks should NOT be mentioned. Citibank Debit Card nos. should NOT be mentioned.

Upon submission of the referral form, what is the referral process?

Once customer submits the referral form with all the details required, automated emails are sent to both the customer and all hisreferees. The customer is sent an email thanking him for referring his friends and also contains a link to the referral dashboard (used to track the referral status of his friends). It also contains a username and password for logging in to the referraldashboard.

The referees would receive an email informing them that their friend (friend's name would be mentioned) has referred them for a Citibank credit card. This email will contain unique links to apply for the 4 Citibank credit cards (IOC Titanium/Rewards Card/Cash back card/PremierMiles card).

Can the referees apply anywhere for a Citibank credit card?

Each referee's email is unique and customized for his/her referral. The referees should apply directly ONLINE for a Citibank credit card through this email only. The referees should NOT apply through anywhere else online or offline. They should NOT apply through another referee's referral mail too. If the referee applies elsewhere other than his/her own referral email, the referring customer would automatically not be eligible for that particular referral. The referral email contains links which takes the referees directly to the application form. The referees should NOT navigate outside this page before finishing the application. If the referees navigate outside before applying, they would have to once again come back to the application form ONLY through the referral email and not through internal navigation links on the Citibank website.

The referees will also not be contacted separately by any Citi sales representative to get their credit card application collected.

What if the referees do not receive their referral email?

If the referees have not received the referral email, customers have the option to re-send the referral email up to 10 times to his friend through the referral dashboard. The referral dashboard contains a button which would say 'Send Reminder mail' next to each referral. Customer can click on that button and the referral mail would be re-sent to that particular referral. There is a chance that the referral mail might be present in the Spam/Junk/Promotions folders of the referee's mailbox. If the referee still has not received the referral email, kindly write to Citi customer care.

What is the referral dashboard?

The referral dashboard is a page wherein the customers can view the status of all their referrals. The username and password to the referral dashboard would be sent to customer's mail id mentioned in the referral form. Once customer logs in to the referral dashboard, he will be able to view all the referrals he has made using that particular email id only.

What do the statuses in the referral dashboard indicate?

There are 4 statuses in the referral dashboard:
  1. Not Applied Yet: The referee has not applied through the referral email yet. This means that if the referees have applied elsewhere and not through their own referral mail, the status would still be shown as 'Not Applied Yet'
  2. Applied/Under Process: This status is updated weekly once.
  3. Approved: This status is updated weekly once and the referees who have beensuccessfully approved will have their statuses reflected in the dashboard only in the forthcoming week.
  4. Not Approved: This status is updated weekly once and the referees who have been have not been approved will have their statuses reflected in the dashboard only in the forthcoming week. The reason for the same will be sent via email to the referees' registered email-id. This communication will not be sent to the customer.

The 'Last Updated' field in the referral dashboard indicates the date on which the referral dashboard was updated previously for each referral.

What should be done if the referral dashboard doesn't show the correct status?

If the referral dashboard doesn't reflect the correct status of any particular referee, please write to Citi customer care with the following details:
  1. Your name as filled in the referral form
  2. Your email id as filled in the referral form
  3. Your referee's name as filled in the referral form
  4. Your referee's mail id as filled in the referral form

The 'Last Updated' field in the referral dashboard indicates the date on which the referral dashboard was updated previously for each referral.

How and when will the referral reward be processed?

The referral reward of Rs. 2,000 will be directly credited to the Citibank savings or credit card account mentioned by the customer in the referral form. This will be credited within 30 days from the date on which the new Citibank credit card was issued to the customer's referral. If the referral reward has not been credited even after 30 days, please write to Citi customer care with the following details:
  1. Your name as filled in the referral form
  2. Your email id as filled in the referral form
  3. Your referee's name as filled in the referral form
  4. Your referee's mail id as filled in the referral form

The 'Last Updated' field in the referral dashboard indicates the date on which the referral dashboard was updated previously for each referral.

Testimonials

I really liked it personally. It is a good move from Citibank. Instead of having agents who call random guys asking to take a credit-card, using existing customers to lure more was a nice move. There is some reward in this for me as well.

- Rajat

Program initiated by Citi bank for credit card referral was great and i enjoyed in earning cash back by referring my friend. I wish the program should continue for few more days so that i can earn more cash back :) Waiting for more promotions like this by Citi Bank.

- Rinku Rawat

Thanks, you delivered what you promised, difficult in these days to perform

- Sunkara Nivruthi Devu

I am happy with my card and that's why I referred my friend.It is amazing experience. Thank you

- Lalit Sharma

It is a nice program, nice networking by #Citi people. Feeling great to be a part of #Citi group.

- Manu Kiran

I grab the full feast of 5 referral rewards. I would have closed even more...but that’s the max referrals what I could get the cash reward. Anyways THANKS A LOT to each staff supported to me in this deal.

- Bharath

Thanks for the cash back for referral Program. Thanks to Citi :)

- Mohd Afzal Ali

Referral experience for me was very smooth and a user friendly experience & thanks for the prompt credit of the amount in my account.

- Swapnesh Dave

Very very good program, thank you.

- C S Baid