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Security Updates

Important Updates

Important Updates
Important Online Security Update
Since the Bank sends One Time Password to your mobile phone, in case your telecom service provider confirms release of your duplicate SIM card to an unauthorized person, please check your account on CBOL or call CitiPhone. This may help you prevent unauthorized access / misuse of your account.
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Trends in Online Fraud

Trends in Online Fraud
Vishing
Vishing is a new trend in online frauds. It is a combination of 'voice' and 'phishing' frauds. In vishing, fraudsters try to gain access to your sensitive personal and financial information through a voice call. They make a call to you posing as your bank employee.
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How does Citi protect you?
We always adhere to strict security procedures to safeguard your accounts and use latest technologies to detect and prevent fraud.
  • Secure Internet banking
  • Secure Online purchases
  • Secure Mobile banking
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How to stay safe online?
It is essential to be on guard and ensure your safety when you are banking online. Here are some useful tips and do's & don'ts that you can use to protect yourself.
  • Protect your computer
  • Protect your account information
  • Safe online banking practices
Learn more >>
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