sms alerts | email alerts | Citibank India

Banking / Suvidha Customers

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As an valued Citibank customer, you will automatically receive the following alerts on updating your mobile number/E-mail ID with us.

Salary Credit Alert - This alert will be sent every time a Salary Credit happens into the Banking Account.

Inward Remittance - This alert will be sent every time an inward remittance occurs into your account.

Citibank also has a host of other alert services you can register for.

Credit Card Customers

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List of alerts we will send by default every month.

Payment Due Date Alert - This alert will be sent to you 2 days before your Payment Due Date and will inform you of your Total Amount Due and Minimum Amount Due.

Mini Statement Alert - You will receive this alert every time a Statement is generated. This will communicate your Total Amount Due, Minimum Amount Due and Payment Due Date.

Payment Confirmation Alert - You will receive this alert when Citibank receives your Credit Card Payment.

Payment Bounce Alert - You will receive this alert if the Credit Card Payment is dishonoured.

You can also register for the credit limit nearing alert, which will be sent to you as and when you spend 50% or 75% or 90% of your credit line.

Registration Process

Ready Cash Customers

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List of Alerts

Loan Disbursal Alert - This alert will be sent to customers when the Ready Cash Loan Instrument has been disbursed.

EMI Due Date Alert - Customers will receive this alert on the 25th of every month informing them of the Payment Due Date for the subsequent EMI.

Payment Confirmation Alert - This alert will be sent when Citibank receives the EMI Payment.

Payment Bounce Alert - Customers will receive this alert if the EMI Payment is dishonoured.

Contact Details Updation Alert - This will be sent to all CitiAlert registered customers every 3 months reminding them to update their latest E-mail ID, Mobile Number and Postal Address against their Ready Cash Account.

Loan Closure Alert - Customers will receive this alert when they close the Citibank Ready Cash Loan.

Registration Process

NRI Customers

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List of Alerts

Account Balance - This alert will be sent to customers on a fortnightly basis and will communicate the Rupee Checking Account Balance.

Cheque Status - This alert is triggered by a Cheque Debit/Credit into the Rupee Checking Account.

A Cheque Bounce - This alert is triggered by an Inward/Outward Cheque Bounce pertaining to the Rupee Checking Account.

Registration Process

Mortgage Customers

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List of Alerts

Loan Booking Alert - Customers will receive this alert when a Home Loan is booked.

Loan Disbursal Alert - Customers will receive this alert post generation of Disbursal Instrument.

EMI Due Date - Customers will receive this alert on the 23rd of every month informing them of the Payment Due Date for the subsequent EMI.

EMI Payment Confirmation - This alert will be sent when Citibank receives the EMI Payment.

E-mail Updation Alert - Customers will receive this alert every time their E-mail ID is updated against their Home Loan/Mortgage Account.

Mobile Updation Alert - Customers will receive this alert every time their Mobile Number is updated against their Home Loan/Mortgage Account.

Address Updation Alert - Customers will receive this alert every time their Postal Address is updated against their Home Loan/Mortgage Account.

Interest Rate Revision Alert - This alert will be sent when customers' interest rate changes.

Registration Process

CitiAlert helps you keep track of your Savings Account, Credit Card transactions and Investments activities with Citibank, through regular alerts. Get regular SMS/E-mail alerts on your account or even confirmation of transactions. Stay informed 24x7 even when you are on the move.

SMS Banking