BUSINESS SPECIFIC

Business Specific

Year 2014

All Listings for 2014

For Immediate Release
Citigroup Inc. (NYSE: C)
August 04, 2014

Citi Appoints Kartik Kaushik as Head of Consumer Banking, India
Anand Selvakesari to lead Consumer Banking, ASEAN Cluster and India

Mumbai: Citi India today announced the appointment of Kartik Kaushik as Consumer Business Manager effective from August 1, 2014, as Anand Selvakesari has relocated to Singapore in continuance of his responsibilities for the consumer businesses in the ASEAN cluster and India.

“We are delighted to have Kartik as part of the India leadership team in his new and expanded role and are confident the business will immensely benefit from his rich and varied experience across product categories, markets and geographies,” said Pramit Jhaveri, CEO Citi India. “I would like to thank Anand for his very strong leadership in the transformation and restructuring of our consumer business. The business and the brand are now very well poised from all perspectives,” concluded Mr. Jhaveri.

Kartik, who has 22 years of experience, joined Citi in 2010 to head Global Business Development for the Treasury and Trade Solutions business. He led a team that identified new capabilities, underserved segments and marketplaces, innovative and disruptive trends (digital, social, technological, etc.). In August 2013, he took up the role as E-Business head for the Asia Pacific region, based in Singapore, to lead digital strategy and build digital capabilities across the region. Earlier in January this year, Kartik was appointed Deputy Consumer Business Manager at Citi India. Prior to joining Citi, Kartik was the Global President and Partner at Polaris Software. During his stint with Polaris, Kartik also headed their UK and Western Europe businesses and was CEO Americas. He also spent 10 years in consumer marketing in Unilever and Asian paints in India.

Anand, a Citi veteran of 22 years, began his career in India in 1991. In his new role, he is responsible for the consumer banking businesses in the ASEAN cluster, including Singapore, Malaysia, Indonesia, Philippines, Thailand and Vietnam, in addition to India. Prior to moving to India in 2011, Anand was Head of Consumer Banking at Citi China. Anand has also spent a couple of years managing retail banking in Taiwan and another eight years in regional roles in Singapore.

Citi India’s Consumer Banking business includes all asset and liability products, including branch banking, wealth management, FX, trade services, retail brokerage, mortgages, credit cards, payment products, unsecured lending, digital banking and Non Resident Indian products. Amongst its achievements in 2014, Citibank India was recently acknowledged ‘Best Internet Bank’ by Global Finance for the sixth consecutive year, ‘Best Bank’ by Euromoney, as well as ‘Best Foreign Commercial Bank’ for the second consecutive year by Finance Asia. Reinforcing its position as the leading bank for the global Indian, Citibank India played a pivotal role in the mobilization for the three-year FCNR (B) scheme between September and October 2013, garnering the equivalent of INR 10,500 crores of FCNR deposits. It is amongst the leading distributors of wealth management products and in its cards business, spend per card is at twice the industry average.

About Citi:

Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi provides consumers, corporations, governments and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management.

Additional information may be found at www.citigroup.com | Twitter: @Citi | YouTube: www.youtube.com/citi | Blog: http://blog.citigroup.com | Facebook: www.facebook.com/citi | LinkedIn: www.linkedin.com/company/citi

About Citi India:

Committed to India for over 110 years, Citi takes pride in being a premier locally embedded financial institution, backed by an unmatched global network. Citi's presence in India spans 42 branches across 30 cities. Citi is an employer of choice in India offering consumers and institutions a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, brokerage, treasury and trade services, securities and fund services and wealth management. In line with our commitment to make a positive difference in the communities we work, Citi India's citizenship program targets its strategic efforts in the priority areas of Financial Capability & Asset Building, Microfinance, Enterprise Development, and Youth, Education & Livelihoods.

Additional information may be found at: www.citibank.co.in | Facebook: www.facebook.com/citiindia

For Immediate Release
Citigroup Inc. (NYSE: C)
June 5, 2014

Citibank Appoints Tushar Vikram as Head, India Commercial Banking Business
Rajat Madhok to lead Citibank’s Mid-Market Enterprise business regionally

Mumbai: Citi today announced the appointment of Tushar Vikram as Head of Commercial Banking at Citibank India with immediate effect. Tushar takes over from Rajat Madhok, who will now lead Citi’s regional Mid-Market Enterprise business from Hong Kong. Rajat joined Citibank in 1996 and prior to his role as head of commercial banking in India, was in charge of Citi’s Global Banking Business for western and eastern India.

Tushar, with over 18 years of experience, joined Citi in 1996 in Credit Risk Management, and then moved to corporate banking where he handled key corporate relationships from 2000 to 2007. Over this period, Tushar has been instrumental in transforming the India Financial Institution Group (FIG) business into the largest FIG franchise within Asia Pacific for Citi. In his last role of two and a half years, Tushar led Citi India’s Public Sector franchise nationally as well as the corporate banking business for the northern market. During this time, he strengthened Citi's relationships with key public sector companies, growing this business by over two times. Tushar holds a degree in commerce and is also a qualified Chartered Accountant and a Certified Public Accountant.

Established in 1998, the strength of Citi’s Commercial banking business lies in its global footprint, international capabilities, innovative solutions and the ability to provide an integrated proposition to address commercial and personal banking needs and services of these entrepreneurs. Citi was amongst the first banks in India to have a dedicated strategic business unit focused on the emerging local corporates. Citi’s commercial bank is amongst the top three with a retail bank network in India that spans 30 cities to serve clients across small enterprises, mid-market enterprises and emerging large corporates with a turnover of up to USD 500 million.

Citi’s commercial banking business was the first to introduce electronic banking channels to emerging corporates in India, which include online and phone banking, email statements as well as event-based email and mobile alerts. In addition to expert advice and services, the business offers its clients a complete range of corporate banking products and services that includes operating accounts, cash management, cash-to-mobile receivables solution, forex services, trade finance, treasury and risk management, CitiDirect® Online Banking, and investment management and advisory.

About Citi

Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi provides consumers, corporations, governments and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management.

Additional information may be found at www.citigroup.com | Twitter: @Citi | YouTube: www.youtube.com/citi | Blog: http://blog.citigroup.com | Facebook: www.facebook.com/citi | LinkedIn: www.linkedin.com/company/citi

About Citi India

Committed to India for over 110 years, Citi takes pride in being a premier locally embedded financial institution, backed by an unmatched global network. Citi's presence in India spans 42 branches across 30 cities. Citi is an employer of choice in India offering consumers and institutions a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, brokerage, treasury and trade services, securities and fund services and wealth management. In line with our commitment to make a positive difference in the communities we work, Citi India's citizenship program targets its strategic efforts in the priority areas of Financial Capability & Asset Building, Microfinance, Enterprise Development, and Youth, Education & Livelihoods.

Additional information may be found at: www.citibank.co.in | Facebook: www.facebook.com/citiindia

For Immediate Release
Citigroup Inc. (NYSE: C)
June 2, 2014

Citi first in the market to register a Foreign Portfolio Investor in India

Extends leadership position in emerging markets

Mumbai: Citi’s Securities Services today announced that it is the first Designated Depository Participant (DDP) in India to register India’s first Foreign Portfolio Investor (FPI), under the SEBI (Foreign Portfolio Investors) Regulations, 2014.

This marks a significant step forward in the regime change in India - from the FII/QFI to the FPI framework. The FPI regime significantly eases access to the Indian markets and allows a wide variety of previously ineligible investors to participate in India. The new regime was a response from the regulators to the feedback provided by the international investor community, set in motion by Securities and Exchange Board of India (SEBI) with the formation of a Committee to rationalize the foreign portfolio investment routes available in the country.

Citi is proud to have been a key member of this Committee, and worked with SEBI and the Depositories every step of the way in bringing in the Regulatory framework for the new regime, while also being engaged with the other DDPs, to ensure a seamless transition to the FPI regime. The issuance of the FPI registration certificate was facilitated by the National Securities Depository Limited (NSDL).

“In this context, it gives us immense pride that we have been able to register the first FPI to ever enter the Indian market. The inherent attractiveness of the Indian markets, has kept India as a focal point of our securities business and we are pleased to roll out this new framework for our global clients”, said Aashish Mishra, Head of Securities Services for Citi in India.

“We have been continuously involved with the development of the Indian securities markets, from being the first to enable securities lending and borrowing for our clients in India, to facilitating the largest QFI investment to being the first custodian to offer e-voting facility for company board meetings for our clients,” he added.

With a network that spans more than 95 countries, Citi Securities Services, a division of Citi’s Institutional Clients Group, offers securities and fund services to multinational corporations, financial institutions and public sector organizations around the world.

About Citi

Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi provides consumers, corporations, governments and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management.

Additional information may be found at www.citigroup.com | Twitter: @Citi | YouTube: www.youtube.com/citi | Blog: http://blog.citigroup.com | Facebook: www.facebook.com/citi | LinkedIn: www.linkedin.com/company/citi

About Citi India

Committed to India for over 110 years, Citi takes pride in being a premier locally embedded financial institution, backed by an unmatched global network. Citi's presence in India spans 42 branches across 30 cities. Citi is an employer of choice in India offering consumers and institutions a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, brokerage, treasury and trade services, securities and fund services and wealth management. In line with our commitment to make a positive difference in the communities we work, Citi India's citizenship program targets its strategic efforts in the priority areas of Financial Capability & Asset Building, Microfinance, Enterprise Development, and Youth, Education & Livelihoods.

Additional information may be found at: www.citibank.co.in | Facebook: www.facebook.com/citiindia | Twitter: @Citi | YouTube: www.youtube.com/citi | Blog: http://new.citi.com |

For Immediate Release
Citigroup Inc. (NYSE: C)
April 10, 2014

Citibank launches two international credit card solutions in India

Reinforces leadership in card spends with 17 percent share, driving overseas card usage

Mumbai: Citibank, the largest issuer of credit cards amongst foreign banks in India, today announced it is further expanding its card portfolio with the launch of two lifestyle products, Citi Prestige and Citi Ultima Infinite, to cater to the discerning needs of the global Indian. These launches further strengthen the bank’s market leadership in spends per card.

"These new offerings will allow Citi to be even more competitive in India offering greater rewards and associated benefits to card members. As Asia's leading card issuer, we are delighted to offer these new value propositions to meet the needs of our clients who want to bank with an aspirational partner. With our network, no bank is better placed than Citi to serve the needs of our client base in India who are increasingly global and want access to rewards and services across the world," says Jonathan Larsen, Global Head of Retail Banking and Asia-Pacific Head of Consumer Banking.

Citi Prestige, a global credit card, benefits from the bank's unique international footprint and relationships to deliver a world of experiences to card members – at home and wherever they travel. This is the second offering for the global Indian after the launch of Citibank PremierMiles, a card that earns and burns miles through all spends to use across 100 airlines. Citi Ultima Infinite joins the portfolio as an exclusive 'by invite only' credit card. This unique proposition will further strengthen Citi's market leadership in overseas card spends, currently the highest in the industry.

"At Citi, we are focused on bringing simplicity to our product portfolio. With Citi Prestige, we are introducing a single global card solution to serve the needs of the well-heeled global Indian across the world. At the same time, we have observed a strong need for a credit card that can match the spending patterns and diverse needs of the ultra-high net worth individual, resulting in the Citi Ultima Infinite offering," adds Anand Selvakesari, Consumer Banking Head, ASEAN and India.

India is the seventh country where customers of Citi’s worldwide network can obtain Citi Prestige. The card is also available in the United States of America, Mexico, Columbia, Singapore, Hong Kong and Malaysia. Its features have been developed after a detailed study of the needs, spend behavior and feedback from high net worth customers.

Citi Ultima Infinite is currently offered in Hong Kong and Singapore, besides India, to the ultra-wealthy clients, to give them instant access to customized, dedicated services with unprecedented convenience, along with their own lifestyle manager. The product provides unparalleled reward offerings while its redemption program is amongst the most powerful in the industry. Citi Ulitma Infinite is likely to be launched in other markets across Asia, which according to market research, has the fastest-growing number of billionaires. Citi estimates that by 2020 three quarters of incremental consumer spending will come from emerging markets and consumer spending in Asia is expected to overtake North America.

Muge Yuzuak, Head of Cards and Personal Loans, India, notes, "Besides Citi’s global network, our international partnerships and deep-seated understanding of the requirements of the ultra-high net worth clientele in India makes us the perfect choice to deliver excellence in service in payment products. This, in itself, is amongst the fastest-growing market segments within the card industry and is being constantly redefined with stronger value propositions to meet the client’s discerning aspirations."

Meanwhile, Citi Prestige members around the world have one single point of contact enabling them to be recognized across any Citibank branch worldwide. Citi Prestige, which is on the Visa Infinite platform, enables customers to redeem anything they want, from reward points to air miles, depending on their preferences. The card is the first in India to reward cardholders with annual relationship points based on their banking and card relationship. The depth and tenure of relationship with Citi, along with yearly retail spend by the customer, will contribute to the relationship bonus points earned on top of his or her normal reward points.

Citibank cards, with a credit card spend of one and a half times that of the industry average, services the salaried, emerging affluent, the affluent and the HNI through well-defined value propositions, revolving around affinity, cash back, rewards, travel and lifestyle. The card portfolio includes Citibank Rewards that provides instant redemptions across partners - a first in India, Citibank Cash Back for exclusive offerings with leading international brands and Citibank PremierMiles, the first airline agnostic international card in India that has transformed miles into currency with three travel partners and has delivered more than 1.75 billion miles in 2013.

    Key features of Citi Prestige:

  • 10,000 bonus air miles, transferable to leading frequent flier programs and hotel loyalty programs, on first transaction and on yearly renewals
  • INR10,000 stay & dining vouchers from leading luxury hotel chains in India on the first transaction and all yearly renewals
  • Up to 15% discount on market priced tickets across seven leading international airlines
  • Unlimited complimentary global airport lounge access at 600 airport lounges around the world. Exclusive discounts & benefits like special rates, fourth night free on four consecutive nights stay and spa discounts at around 900 leading luxury hotels globally
  • Elevated status on the loyalty programs of our global airline, hospitality and shopping partners, such as: British Airways, Etihad Guest, Taj Hotels and ITC
  • 24X7 access to global concierge
  • Comprehensive worldwide insurance policies on air accident, overseas medical insurance and fraud protection, emergency cash and card, amongst others.

About Citi

Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi provides consumers, corporations, governments and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management.

Additional information may be found at www.citigroup.com | Twitter: @Citi | YouTube: www.youtube.com/citi | Blog: http://blog.citigroup.com | Facebook: www.facebook.com/citi | LinkedIn: www.linkedin.com/company/citi

About Citi India

Committed to India for over 110 years, Citi takes pride in being a premier locally embedded financial institution, backed by an unmatched global network. Citi's presence in India spans 42 branches across 30 cities. Citi is a very significant foreign investor in the banking and financial services sector in India. Citi is an employer of choice in India offering consumers and institutions a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, brokerage, treasury and trade services, securities and fund services and wealth management. In line with our commitment to make a positive difference in the communities we work, Citi India's citizenship program targets its strategic efforts in the priority areas of Financial Capability & Asset Building, Microfinance, Enterprise Development, and Youth, Education & Livelihoods.

Additional information may be found at: www.citibank.co.in | Facebook: www.facebook.com/citiindia | Twitter: @Citi | YouTube: www.youtube.com/citi | Blog: http://new.citi.com |

For Immediate Release
Citigroup Inc. (NYSE: C)
March 20, 2014

Citibank and Apollo Munich to target over 16 million households with specialized health insurance services

Mumbai: Citibank India and Apollo Munich today announced they will provide specialized health care services to cater to India's urban emerging affluent and affluent customers of over 16 million households across eight cities, growing at 9 percent annually.1

Citibank India, amongst the leading distributors2 of wealth management products in 2013, will now offer a complete suite of specialized health care solutions from Apollo Munich to its clients across emerging affluent, affluent, high net-worth and non-resident Indians. These services will combine financial protection as well as health & lifestyle management support for non-communicable diseases (NCD) such as hypertension, diabetes, heart disease, cancers and tumors. These NCDs have high prevalence rates, of which around 50 percent occur in the urban middle class and rich strata of society in India.3

Shobana Kamineni, Director, Apollo Munich Health Insurance said, "India is hit by the double whammy of high incidence rates of communicable diseases, along with a rising burden of chronic diseases. Our lifestyles have drastically changed over the last few decades. Due to sedentary habits, erratic working hours and growing stress, it is a challenge to adopt healthy lifestyles. The direct outcome is a significant increase in so-called lifestyle diseases, such as diabetes and hypertension. We are not only plagued by diseases of the developing nations, but are increasingly being plagued by the problems of the Western World."

Besides NCD management, India's health insurance industry has to also address the high level of unfunded expenditure. McKinsey estimates4 indicated the country’s health expenditure at approximately INR 3 trillion or 4.0 percent of the GDP, of which out-of-pocket spends contributed to a high 61 percent of total health care expenditure. Separately, India’s health insurance premium market grew by 16.57 percent to approximately INR 157 billion in FY12/13 per Insurance Regulatory and Development Authority5, indicating a low level of penetration relative to health expenditure.

"The higher out-of-pocket expenditure of around 61 percent incurred by consumers to address medical and health needs, coupled with around 38 percent of emerging affluent without health insurance6, demonstrates the potential to serve this segment. As a consumer's income rises, so does his or her confidence to invest in specialized health services. This partnership with Apollo Munich will provide our clients with innovative and specialized health care solutions," said Kartik Kaushik, Deputy Country Business Manager, Global Consumer Bank, Citibank India.

Health insurance policies today need to serve the financial requirements of a customer as well as provide comprehensive medical management. Per internal studies7 conducted in the last quarter of 2013, four out of five emerging affluent and affluent consumers are optimistic of their financial future. They are motivated by a desire to live and provide a comfortable life to their families and want programs that help them guard against medical emergency needs. Apollo Munich, a partnership between Apollo Hosiptals group, the largest hosiptal group in Asia and Munich Health, a global health insurance provider, specialize in delivering programs that combine protection with preventive healthcare to lead a healthy and quality lifestyle.

Antony Jacob, CEO, Apollo Munich Health Insurance said, "The needs of the urban mass affluent and affluent segments are significantly underserved. Only 20% of the urban population has some form of health insurance. At present, there is no comprehensive solution available in the market that provides integrated financial protection and health & lifestyle management solutions. Citibank’s enviable distribution capabilities and wealth management expertise, together with Apollo Munich’s unmatched healthcare and health financing expertise is the ideal partnership to address this sizeable opportunity."

Ashish Mehrotra, Retail Bank Head, Citibank India said, "We provide innovative financial solutions to our clients, based on our deep insights in their patterns of saving, protecting and investing their wealth. Through this partnership, we are addressing the health insurance needs of the emerging affluent and affluent segments, leveraging our strong digital banking and client centric relationship management approach."

Citi, with close to 600 branches in the region, operates Asia’s leading retail bank with over 33 million retail accounts. In 2013, Asia generated 27 percent of Citi’s net income, making the region the largest for the bank outside of North America. Citi continued to invest across the 18 markets in which it operates in the region including making important progress on the goal to be Asia’s leading digital bank.

1McKinsey India Research for Citibank India, 2010

2Data compiled by mutual fund companies in India

3India Healthcare: Inspiring Possibilities, Challenging Journey, prepared for CII by McKinsey, 2012

4India Healthcare: Inspiring Possibilities, Challenging Journey, prepared for CII by McKinsey, 2012

5Insurance Regulatory and Development Authority India: Annual Report for fiscal year 2012-13

6Citi Fin-Q Survey Results, 2013 conducted by Justin Lewis Research, Australia

7Citi Fin-Q Survey Results, 2013 conducted by Justin Lewis Research, Australia

About Citi India

Committed to India for over 110 years, Citi takes pride in being a premier locally embedded financial institution, backed by an unmatched global network. Citi's presence in India spans 42 branches across 30 cities. Citi is an employer of choice in India offering consumers and institutions a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, brokerage, treasury and trade services, securities and fund services and wealth management. In line with our commitment to make a positive difference in the communities we work, Citi India's citizenship program targets its strategic efforts in the priority areas of Financial Capability & Asset Building, Microfinance, Enterprise Development, and Youth, Education & Livelihoods.

Additional information may be found at: www.citibank.co.in | Facebook: www.facebook.com/citiindia

About Apollo Munich Health Insurance Company

Apollo Munich offers innovative and award-winning health, personal accident and travel insurance plans, with state-of-the art infrastructure and uncomplicated services, delivered by engaged employees. It is a joint venture between the Apollo Hospitals Group, Asia’s largest healthcare group, and Munich Health, which offers global health insurance and reinsurance excellence.

Year 2013

All Listings for 2013

Citi Launches Innovative Payments Risk Management Tool for Corporate Clients

For Immediate Release
Citigroup Inc. (NYSE: C)
October 24, 2013

HONG KONG - Oct 24, 2013 - Citi Treasury and Trade Solutions (TTS), a division of the Institutional Clients Group, announced the launch of Citi(r) Payments Risk Manager earlier today. This new functionality gives clients enhanced visibility and control over their payment flows by providing aggregated payments data, reporting and trend detection capabilities to facilitate the clients' investigation of potential outlier transactions. With the release of this latest analytical tool, Citi further distinguishes itself from its competitors by providing an innovative account payables risk management solution available through the award-winning CitiDirect BESM platform.

Citi Payments Risk Manager aggregates payments data across countries, currencies, payment methods and beneficiaries to derive the client's normal patterns of payment activity and highlight transactions that fall outside of those trends. It presents the data it collects in a user-friendly, configurable dashboard easily accessible from the CitiDirect BE portal. In addition to the high-level dashboard, Citi Payments Risk Manager provides a convenient drilldown data view and customizable reports, allowing the user to interact with their data easily and efficiently.

"In today's business environment, corporations with large, multinational transaction flows, particularly those with shared service centers or BPO units, need improved visibility into their accounts payable processes in order to effectively mitigate risk. Citi Payments Risk Manager is the ideal solution for clients looking for efficient payment trend and outlier detection capabilities." stated Ebru Pakcan, Global Head of Payments and Receivables at Citi.

With the increasing use of electronic payments, the type of client-driven payment flow monitoring provided by Citi Payments Risk Manager is a critical asset to any large corporation with a high level of payment activity. Payments Risk Manager adds to Citi's existing suite of risk mitigation solutions like positive pay in Asia and centralized payment profile management, ACH debit blocks/filters, match pay/ reverse match pay in North America.

This solution provides the visibility and control needed to operate efficiently in today's fast-paced business environment. Citi Payments Risk Manager was first piloted in India followed by a launch in select Asian countries and North America with plans to expand globally.

About Citi
Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi provides consumers, corporations, governments and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management.

Additional information may be found at www.citigroup.com | Twitter: @Citi | YouTube: www.youtube.com/citi | Blog: http://blog.citigroup.com | Facebook: www.facebook.com/citi | LinkedIn: www.linkedin.com/company/citi

Citibank India Enhances Online Features

For Immediate Release
Citigroup Inc. (NYSE: C)
September 16, 2013

Introduces 'Virtual Assistant' based on Artificial Intelligence
Acknowledged as Best Consumer Internet Bank by Global Finance for fifth consecutive year

September 16, Mumbai: Citibank India today announced the addition of a new online feature to its website at www.citibank.com/india that makes banking easier, faster and more convenient for its customers. With the introduction of "Ask Me", an artificial intelligence-based self-help facility, customers can now get instant answers to their queries about products and services on the Citibank website by merely keying in a question. It provides consumers with an easy method to resolve their queries in an intuitive manner, and is the first ever such service available by a bank in India.

This feature, and a host of other attractive online banking services including bill payment facilities to over 100 third party vendor partners, online reward points redemption, the innovative 'click-to-call' feature amongst others, helped Citibank win the award of 'Best Consumer Internet Bank' in India for the fifth consecutive year from Global Finance, a leading magazine on financial markets and banking, with a readership that spans 163 countries.

On the occasion, Sridhar Iyer, Head of Digital Business at Citibank India, said "We are deeply committed to building online products and services that enhance customer experiences across online, social and mobile platforms in India. This recognition of international repute is testimony to our efforts to consistently enhance customer value proposition and meet the aspirations of consumers."

Citibank India operates 42 full-service branches across 30 cities serving the unique banking and wealth management needs of its customers across the wealth spectrum which includes the Salaried (CitiAtWork), the emerging affluent (Citibanking), the affluent (Citigold), the High Net Worth (Citigold Private Client) and the Non Resident Indian. Driven by digitization of banking services, the bank continues to maintain and grow its leadership position in retail banking in India with some of the most pioneering product and service offerings across digital payments, credit and debit cards, online banking, wealth management, loans and mortgages. The bank's digital focus has placed it at the forefront of innovation to provide customers with unmatched accessibility, enhanced security, greater control, speed and convenience at all times.

About Citi
Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi provides consumers, corporations, governments and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management
Additional information may be found at www.citigroup.com | Twitter: @Citi | YouTube: www.youtube.com/citi | Blog: http://blog.citigroup.com | Facebook: www.facebook.com/citi | LinkedIn: www.linkedin.com/company/citi

About Citi India
Committed to India for over 110 years, Citi takes pride in being a premier locally embedded financial institution, backed by an unmatched global network. Citi's presence in India spans 42 branches across 30 cities. Citi is a very significant foreign investor in the banking and financial services sector in India, employing in excess of US$3 billion, including retained earnings. Citi is an employer of choice in India offering consumers and institutions a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, brokerage, treasury and trade services, securities and fund services and wealth management. In line with our commitment to make a positive difference in the communities we work, Citi India's citizenship program targets its strategic efforts in the priority areas of Financial Capability & Asset Building, Microfinance, Enterprise Development, and Youth, Education & Livelihoods.
Additional information may be found at: www.citibank.co.in | Facebook: www.facebook.com/citiindia | Twitter: @Citi | YouTube: www.youtube.com/citi | Blog: http://new.citi.com |

Citi Named Share and Quality Leader in Corporate Banking in India by Greenwich Associates

For Immediate Release
Citigroup Inc. (NYSE symbol: C)
May 02, 2013

May 02, 2013, Mumbai: Citi India today announced that it has been acknowledged as the Greenwich

"Share" and "Quality" Leader for corporate banking as well as the "Quality" Leader for cash management in a study conducted by Greenwich Associates across large key corporates in India.

Citi India has not only been recognized by clients for providing quality service across a range of corporate banking products but is acknowledged as having the largest footprint among market participants.

Commenting on this independent recognition, Rahul Shukla, Managing Director and Head of Corporate Banking at Citi India said, "This appreciation is a result of the dedication and commitment of our people, who strive and work hard to be of service to our clients at all times. This recognition reinforces the faith and confidence our clients have in us, for which we are grateful. We will continue to offer them our services and customized solutions ranging from our best-in-class expertise in foreign exchange, cash management and trade services, financing and balance sheet commitment as well as capital market and investment banking capabilities on our global platform."

The Greenwich Awards Program recognizes financial institutions for their exceptional quality of product, client experience and sales leadership. The findings from its 2013 study reflect the views of the participating corporate executives across the key areas of investment practices, demand for various financial products and services, quality of coverage and capabilities in specific product areas by Corporate India.

In India, Citi serves the varying needs of over 1,500 leading corporates including subsidiaries of multinational corporations operating in India. Citi's Corporate Banking services include providing term and working capital, investment banking and capital market capabilities, securities and fund services, foreign exchange as well as cash management and trade services.

Citi Asia Pacific was also recognized as a Quality Leader in Corporate Banking within Asia, with 57 percent of large Asian companies using Citi for corporate banking. This recognition demonstrates our continued improvement in client satisfaction scores across the region and in India.

About Citi
Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi provides consumers, corporations, governments and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management.
Additional information may be found at www.citigroup.com | Twitter: @Citi | YouTube: www.youtube.com/citi |Blog: http://blog.citigroup.com | Facebook: www.facebook.com/citi | LinkedIn: www.linkedin.com/company/citi

About Citi India
Committed to India for over 110 years, Citi takes pride in being a premier locally embedded financial institution, backed by an unmatched global network. Citi's presence in India spans 42 branches across 30 cities. Citi is a very significant foreign investor in the Indian financial market. The total capital employed in Citi's banking and financial services operations in India including retained earnings is in excess of $3 billion. Citi is an employer of choice in India offering consumers and institutions a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services and wealth management. In line with our commitment to make a positive difference in the communities we work, Citi India's citizenship program targets its strategic efforts in the priority areas of Financial Capability & Asset Building, Microfinance, Enterprise Development, and Youth, Education & Livelihoods.
Additional information may be found at: www.citibank.co.in | Facebook: www.facebook.com/citiindia | LinkedIn: http://www.linkedin.com/company/citibank-india | Blog: http://new.citi.com |

Citi Facilitates the Largest QFI Investment in India for Sanlam

For Immediate Release
Citigroup Inc. (NYSE symbol: C)
March 11, 2013

March 11, 2013, Mumbai: Citi India today announced it acted as a Qualified Depository Participant (QDP), custodian as well as the execution broker for an investment made by Sanlam, one of South Africa's largest financial services groups through the Qualified Foreign Investor (QFI) scheme. The investment of around USD 111 million is the largest investment made by a QFI in India since the easing of QFI regulations for investing in Indian equities over the past few quarters.

The transaction, the first of its kind supported by a foreign bank custodian in India, reinforces the efforts of the Government of India (GOI) to allow QFIs to directly invest in the Indian equity market, with Sanlam making an equity investment in a listed stock in India through this scheme.

Speaking on the timely execution of the deal, Gerrit Van Heerde, CFO of Sanlam Emerging Markets, says, "This was an important investment in a group company of one of our long standing partners in India. The investment made through the QFI scheme ably supported by Citi India, demonstrates the capabilities of its people and platform in making an extremely difficult deal become reality. The advantages of the QFI scheme are immense in time sensitive deals as this one."

Speaking on the success of the deal, Debopama Sen, Country Head, India of Securities and Fund Services for Citi, says, "Citi continues to actively engage in discussions with regulators and investors across diverse forums, highlighting the multiple benefits of a simplified QFI framework as one of the preferred investment routes into the Indian markets. Sanlam's investment through this route is extremely encouraging and we look forward to further investments from other leading investors in our portfolio using the simplified QFI route."

Commenting on the investment made by Sanlam, Gagan Rai, Managing Director & CEO, National Securities Depositary Limited says, "Citi was among our first custodian partners who have been at the forefront of educating investors on newer formats of investment like the recently simplified QFI scheme. As the Central Depository, we understand Sanlam's recent investment of around USD 111 million is the single largest QFI investment in direct equity in India post the several amendments made to the QFI regulations over the last few quarters. Post this transaction current investments stand at approximately INR 6.8 billion (USD 126 million) in Indian equities and INR 4.4 billion (USD 82 million) in Fixed Income though this investment route. We are confident that investments will significantly increase over the year as investors understand the many benefits of investing as a QFI."

The QFI framework simplified India access for foreign investors who are members of the Financial Action Task Force (FATF) jurisdictions, allowing them to invest in India without being registered with the Securities and Exchange Board of India (SEBI) or meeting the set eligibility criteria for a Foreign Institutional Investor or Sub-Account in India. To encourage the use of this investment route, Citi has been in active discussions with various potential QFIs and regulators, to simplify the requirements further and attract fresh investments under this scheme. The revised guidelines announced by the GOI permits QFIs to open a segregated bank account in India and allow QDPs to rely on authorized intermediaries like Global Custodians to verify certain documents, allow PAN card copy to be verified online, among others. These changes in regulations are expected to widen the class of foreign investors and deepen the Indian capital market, thereby helping reduce market volatility in the equity markets.

Citi OpenInvestorSM is the investment services solution for today's diversified investor that combines specialized expertise, comprehensive capabilities and the power of Citi's global network to help our clients meet performance objectives across asset classes, strategies and geographies. Citi OpenInvestorSM provides institutional, alternative and wealth managers with middle-office, fund services, custody, and investing and financing solutions that are focused on their specific challenges and customized to their individual needs. For more information, visit openinvestor.transactionservices.citi.com

Citi India, with a client base that has more than doubled in the last five years across multiple segments, has been Top Rated in the prestigious "Leading Clients" category of Global Custodian's Agent Banks in Emerging Markets Survey for the last four years and in 2012 was awarded "Best Direct Custody in India" for the third consecutive year by Asian Investor. Citi has emerged as one of the most dominant players in India across custody, as well as professional third party clearing services for exchange traded equity F&O, and currently has over USD 100 billion in assets under custody. In 2012, Citi was the first custodian to offer securities lending services on the National Stock Exchange (NSE) in India.

About Citi
Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi provides consumers, corporations, governments and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management.
Additional information may be found at www.citigroup.com | Twitter: @Citi | YouTube: www.youtube.com/citi | Blog: http://new.citi.com | Facebook: www.facebook.com/citi | LinkedIn: www.linkedin.com/company/citi

About Citi Transaction Services
Citi Transaction Services, a division of Citi's Institutional Clients Group, offers integrated cash management, trade, and securities and fund services to multinational corporations, financial institutions and public sector organizations around the world. With a network that spans more than 95 countries, Citi Transaction Services supports over 65,000 clients. In 2012, Citi held on average $428 billion in liability balances and $13.2 trillion in assets under custody.

Citibank Launches Citibank Chef's Table Week for Credit Card Customers

For Immediate Release
Citigroup Inc. (NYSE symbol: C)
February 15, 2013

Event to be held from March 4 to 10 at select restaurants in Mumbai, Delhi and Bangalore Privilege to be extended once every three months

February 15, 2013, Mumbai: Citibank and Desi Restaurant Week Events today announced the launch of the Citibank Chef's Table Week across Mumbai, Delhi and Bangalore. This exclusive one-week program, to be held between March 4 and March 10, will give Citibank Premier Miles and Ultima card customers the unique opportunity to indulge at some of the finest restaurants with a six-course tailored chef's tasting menu as well as interact with the head chef.

The select Citibank Credit Card customers can enjoy special signature dishes as well as off-the-menu specials at the participating restaurants. The specially designed six-course chef's tasting menu has been priced attractively across restaurants in Mumbai and Delhi at INR 2,500 plus taxes and charges and at INR 2,000 plus taxes and charges in Bangalore. Customers can reserve their tables online at www.chefstableweek.com for the week of March 4-10 starting Tuesday, February 26, 2013. BBC GoodFood India, the Indian subsidiary of one of the leading food magazines in the UK, has also partnered to make this event a grand success.

"Citibank Chef's Table Week celebrates premium culinary experiences the country has to offer. This exclusive privilege is an extension of our successful dining offerings and we will continue to bring customized events and offerings to our customers," said Muge Yuzuak, Managing Director and Country Head, Cards and Personal Loans, Citi India.

Customers can enjoy this one-of-a-kind dining experience at the following restaurants across the three cities.

Mumbai:

  • Aurus, Juhu Tara Road
  • Ellipsis, Colaba
  • Pan Asian, ITC Maratha, Andheri East
  • Dakshin Coastal, ITC Maratha, Andheri East
  • Hakkasan, Bandra West
  • Botticino, Trident, Bandra Kurla Complex
  • Two One Two, Worli
  • Kangan, The Westin Garden City, Goregaon East
  • The Sassy Spoon, Nariman Point

Delhi:

  • Indian Accent, The Manor, Friends Colony West
  • Konomi, Trident, Gurgaon
  • Olive Bar & Kitchen, Mehrauli
  • Kainoosh, DLF Promenade, Vasant Kunj
  • Travertino, The Oberoi, Dr. Zakir Hussain Marg
  • Tres, Lodhi Colony
  • Varq, The Taj Mahal Hotel, Mansingh Road

Bangalore:

  • Blue Ginger, The Taj West End, Race Course Road
  • Masala Klub, The Taj West End, Race Course Road
  • Karavalli, The Gateway, Residency Road
  • Likethatonly, Whitefield
  • Olive Beach, Ashok Nagar
  • Rim Naam, The Oberoi, M.G. Road
  • Royal Afghan, ITC Windsor, Windsor Square
  • Caperberry, Dickenson Road

Chef's Table Week was first held in Delhi and Mumbai in September 2011 and then in February 2012, organized by Desi Restaurant Week Events Pvt. Ltd. Citibank customers will be able to enjoy this experience once every quarter in Mumbai, Delhi and Bangalore.

About Desi Restaurant Week Events Pvt. Ltd.:
Desi Restaurant Week Events Pvt. Ltd. is a culinary event management firm started by a few friends passionate about food and immersed in the industry in Mumbai. Our permanent team includes an enterprising Chef who has his own restaurant and is a Culinary Institute of America graduate, a culinary consultant who is also a graduate from Le Cordon Bleu, Paris, and a former Finance Professional with experience in the Quick Service Restaurants industry. For more information, please visit www.restaurantweekindia.com or http://www.facebook.com/RestaurantWeekIndia. We will be posting regular updates on Twitter through our handle @restweekindia and #RWI.

About Citi
Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi provides consumers, corporations, governments and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management.
Additional information may be found at www.citigroup.com | Twitter: http://www.twitter.com/citi | YouTube: www.youtube.com/citi | Blog: http://blog.citigroup.com | Facebook: www.facebook.com/citi | LinkedIn: www.linkedin.com/company/citi

About Citi India
Committed to India for over 110 years, Citi takes pride in being a premier locally embedded financial institution, backed by an unmatched global network. Citi's presence in India spans 42 branches across 30 cities and over 700 ATMs. Citi is a very significant foreign investor in the Indian financial market. The total capital employed in Citi's banking and financial services operations in India including retained earnings is in excess of $3 billion. Citi is an employer of choice in India offering consumers and institutions a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services and wealth management. In line with our commitment to make a positive difference in the communities we work, Citi India's citizenship program targets its strategic efforts in the priority areas of Financial Capability & Asset Building, Microfinance, Enterprise Development, and Youth, Education & Livelihoods.

Additional information may be found at: www.citibank.co.in | Facebook: www.facebook.com/citiindia | LinkedIn: http://www.linkedin.com/company/citibank-india|

About BBC GoodFood India:
BBC GoodFood is UK's first and best-selling food magazine. In 22 years, the magazine has tested, cooked and eaten its way through 7500 recipes and arrived in India in 2011, as its first truly international food magazine. With creative yet precise recipes, objective restaurant reviews, well-researched travel features and incisive cooking tips, BBC Good Food is a comprehensive food magazine fine-tuned to appeal to Indian taste buds.

For more information please visit: https://www.facebook.com/goodfoodmagazineindia and https://twitter.com/GoodFoodMagIn

Citibank Launches the First Fully Integrated and Certified Mobile Payment Solution

For Immediate Release
Citigroup Inc. (NYSE symbol: C)
January 21, 2013

First country franchise within Citigroup to launch an industry innovative mobile payment solution Partners with Ezetap and seven leading brands to launch the service in India

Mumbai: Citibank India today announced the launch of a fully integrated and certified mobile payment solution in India and across the Citigroup network, globally. The mobile payment solution, developed by our partner Ezetap Mobile Solutions, allows for more than 320 million card customers in India to make payments through their debit and credit cards at the point of payment. The secured paperless transaction not only does away with managing charge slips but also combines the many benefits enjoyed by Citibank card customers, including instant redemption of reward points, accelerated rewards as well as the ability to opt for the popular EMI payment option while using this new payment alternative. Merchant partners using this device for customer payments and collections will be given real time information during the payment and collection process, providing an integrated, secured and efficient receivables payment solution.

Several leading brands in India have partnered with Citibank to use the secured and certified Mobile Payment Solution for payments and collections. Customers will now be able to purchase a wide range of goods and services, pay insurance premiums, mobile phone bills, recharge mobile phones or buy movie, theatre and event tickets at the convenience of their home or office with their cards. The payment solution will also allow customers to make card payments at the point of purchase at retail outlets, thereby avoiding long queues at payment counters. Flipkart, Shoppers Stop, Bajaj Allianz, Vodafone and BookMyShow are some of the leading brands that are testing and implementing this payment solution.

"We consistently innovate to delight our customers with solutions based on consumer insights that are simple, secure and easy to use. The industry first fully certified and secured mobile payment solution from Citibank, seeks to change the way payments are made for products and services of daily use in India, just as the first ATM pioneered by Citi in 1977 revolutionized the concept of cash withdrawal worldwide. We believe this solution has the potential to change the way payments are made by consumers in India in the future," said Anand Selvakesari, Country Business Manager, Global Consumer Group, Citibank India.

The payment solution from Ezetap was designed and built by mobile and payment veterans in India. It consists of a lightweight and robust device that can be plugged into smart phones and tablets and is compliant with the Payment Card Industry Data Security Standard (PCIDSS) and the Payment Application Data Security Standard (PADSS), global security standards developed by the Payment Card Industry Security Standards Council. The payment solution has the unique ability to be integrated to the back-end system of businesses and be customized to meet their specific needs. The payment process that provides industry grade encryption of card data is compliant with Citigroup global security standards and has also been approved by The Reserve Bank of India.

"Our partnerships with leading brands in India stand testimony to the fact that the solution is already a market leader driving digital payments in our country. We believe that this payment and collection device has the potential to dramatically increase the penetration of card terminals from the current low level of 700,000 units in India," said Muge Yuzuak, Country Head Cards and Personal Loans, Citibank India.

The Mobile Payment Solution provides businesses the opportunity to be ahead of the curve in payment solutions as consumers expect more secure and convenient methods to make purchases through plastic at the ease of their homes, offices or at busy retail outlets. The solution, an industry first innovation for Citi globally, is expected to change the way payments are made by customers across sectors including travel and airlines, hospitals, logistics, banking, insurance, telecom, e-tailing, taxi services amongst others.

About Citi
Committed to India for over 110 years, Citi takes pride in being a premier locally embedded financial institution, backed by an unmatched global network. Citi's presence in India spans 42 branches across 30 cities and over 700 ATMs. With around US$4 billion capital invested in its onshore banking and financial services business and its principal and alternate investment programs, Citi is amongst the single largest foreign direct investors in the financial services industry in India and offers consumers and institutions a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services and wealth management. Citi is an employer of choice to over 7,800 employees in India. In line with our commitment to make a positive difference in the communities we work, Citi India's citizenship program targets its strategic efforts in the priority areas of Financial Capability & Asset Building, Microfinance, Enterprise Development, and Youth, Education & Livelihoods.

Additional information may be found at: www.citibank.co.in | Facebook: facebook.com/citiindia |
LinkedIn: linkedin.com/company/citibank-india | Twitter: http://www.twitter.com/citi | YouTube: youtube.com/citi | Blog: new.citi.com |

Press Contacts:

Jane Ong   +91 22 4001 5050   jane.g.ong@citi.com

Jasudha Kirpalani   +91 22 4001 5040   jasudha.kirpalani@citi.com