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Existing Customers
Top 3 advantages
1. Easy updation of personal details
2. Various modes of payments to choose from
3. Get more loans from your existing loans
Did you know
You can reduce the outstanding on your existing home loan by using the Home Credit facility.
As a Citibank Home Loan customer, you can sign up for CitiAlert – an automatic alert facility that keeps you updated about your loan, via e-mail / SMS
Documents required
Eligibility Criteria
Existing Customers

Being a Citibank customer implies access to privileges and convenience. You can keep track of the transactions in your account, top up your loans or update your personal information online. Just type your loan ID and login using your IPIN.

Top-up your Home Loan / Property Power Loan*
Login to your account
ECS / SI / Contact Details Change Format
Log into 24X7 Citibank IVR with just your Loan number and Date of Birth

Top-up your Home Loan / Property Power Loan*
Need more from your Loan? With Citibank, you can top up your existing Loan for the same EMI amount. You can extend the loan period up to 20 years*! So apply for it today, to make all your dreams happen!

for a Home /Property power Loan Top-up.

Login to your account
Access your Home Loan account with ease at Citibank Online. Keep track of the transactions in your account. All you have to do is type your 16-digit Loan ID, your IPIN and login to your Home Loan account.

You can-
  View your Account Summary, Loan Statements, Interest / Principal Certificates online
Manage your Account by updating your contact details, registering for CitiAlert
Transact online by placing a request for a disbursal or Top-up

View Demo of Citibank Online for Home Loans.

Click here to login.

Don’t have an IPIN?
With the new self-select process you can get an IPIN instantly!

Already have a QPIN? Don’t worry - Use it straight away as your IPIN!

Click here to get your IPIN. Right here, right now!

ECS format
Now you need not give post-dated cheques to pay the EMI (Equated Monthly Installments) of your Home Loan. Citibank will do the hard work for you! Let the EMI be deducted directly by placing Standing Instructions in your Citibank Account, or through the Electronic Clearing System format from another bank's savings account.

Download the form here.

SI format
If you have a Citibank Account, you can authorise Citibank to deduct the EMI amount from your account. Just fill up the form for placing Standing Instructions and send it to us, to the address mentioned in it.

Download the form here.

Contact Details Change format
In case you wish to update your contact details in our records, download our “Contact Details Change” form, fill in the details on a printed copy and send it to the address mentioned in the form.

Download the form here.

Citibank IVR
Dial into the 24X7 IVR (click here for numbers in your city), validate your Loan Number and Date of Birth to
  Get details of previous EMI received, current loan outstanding, and current rate of interest
Request for Loan Statement , Interest and Principal Certificates
Know details of next EMI payable

* Terms and Conditions apply. All loans are at the sole discretion of Citibank N.A. Click here to view the Terms and Conditions.
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