To know more about the CitiAlert service, choose your Relationship Type from the drop down below and proceed.
Relationship Type
Credit Card Customers
List of Alerts
Payment Due Date Alert - This alert will be sent to you 2 days before your Payment Due Date and will inform you of your Total Amount Due and Minimum Amount Due.
Mini Statement Alert - You will receive this alert every time a Statement is generated. This will communicate your Total Amount Due, Minimum Amount Due and Payment Due Date.
Payment Confirmation Alert - You will receive this alert when Citibank receives your Credit Card Payment.
Payment Bounce Alert - You will receive this alert if the Credit Card Payment is dishonoured.
Registration Process
All customers with a valid E-mail ID and Mobile Number can register for CitiAlert by logging into Citibank Online using their Internet password (IPIN) at www.citibank.com/india.
Only customers with a valid E-mail ID and Mobile Number updated in the system are eligible to receive CitiAlerts. To update your E-mail ID and Mobile Number, login to www.citibank.com/india.
Deregistration
Please login to Citibank Online using your IPIN at www.citibank.com/india to deregister Credit limit nearing alert.
Schedule of Charges
CitiAlert service is FREE for all Citibank Credit Card customers.
Click here to view Mobile Banking related Terms and Conditions.
Suvidha Customers
List of Alerts
Account Balance - This alert will be sent to customers on a daily/weekly/monthly basis and will communicate the Suvidha Account Balance.
Cheque Status - This alert is triggered by a Cheque Debit/Credit into the Suvidha Account.
Cheque Bounce - This alert is triggered by an Inward/Outward Cheque Bounce pertaining to the Suvidha Account.
Salary Credit - Customers will receive this alert every time a Salary Credit happens into their Suvidha Account.
Registration Process
All customers with a valid E-mail ID and Mobile Number can register for CitiAlert by logging into Citibank Online using their Internet password (IPIN) at www.citibank.com/india.
Only customers with a valid E-mail ID and Mobile Number updated in the system are eligible to receive CitiAlerts. To update your E-mail ID and Mobile Number, login to www.citibank.com/india.
CitiAlert service is FREE for all customers having Suvidha/Banking Accounts with Citibank.
Click here to view Mobile Banking related Terms and Conditions.
Banking Customers
List of Alerts
Account Balance - This alert will be sent to customers on a daily/weekly/monthly basis and will communicate the Suvidha Account Balance.
Cheque Status - This alert is triggered by a Cheque Debit/Credit into the Savings/Current Account.
Cheque Bounce - This alert is triggered by an Inward/Outward Cheque Bounce pertaining to the Savings/Current Account.
Salary Credit - Customers will receive this alert every time a Salary Credit happens into the Banking Account.
Registration Process
All customers with a valid E-mail ID and Mobile Number can register for CitiAlert by logging into Citibank Online using their Internet password (IPIN) at www.citibank.com/india.
Only customers with a valid E-mail ID and Mobile Number updated in the system are eligible to receive CitiAlerts. To update your E-mail ID and Mobile Number, login to www.citibank.com/india.
CitiAlert service is FREE for all customers having Suvidha/Banking Accounts with Citibank.
Click here to view Mobile Banking related Terms and Conditions.
Ready Cash Customers
List of Alerts
Loan Disbursal Alert - This alert will be sent to customers when the Ready Cash Loan Instrument has been disbursed.
EMI Due Date Alert - Customers will receive this alert on the 25th of every month informing them of the Payment Due Date for the subsequent EMI.
Payment Confirmation Alert - This alert will be sent when Citibank receives the EMI Payment.
Payment Bounce Alert - Customers will receive this alert if the EMI Payment is dishonored.
Contact Details Updation Alert - This will be sent to all CitiAlert registered customers every 3 months reminding them to update their latest E-mail ID, Mobile Number and Postal Address against their Ready Cash Account.
Loan Closure Alert - Customers will receive this alert when they close the Citibank Ready Cash Loan.
Registration Process
All customers with a valid E-mail ID and Mobile Number can register for CitiAlert by logging into Citibank Online using their Internet password (IPIN) at www.citibank.com/india.
Only customers with a valid E-mail ID and Mobile Number updated in the system are eligible to receive CitiAlerts. To update your E-mail ID and Mobile Number - login to Citibank online at www.citibank.com/india using your Query Pin (QPIN) or please send a signed request to Citibank to the following address: Citibank, N.A., PO Box # 4830, Anna Salai Post Office, Chennai - 600 002.
CitiAlert service is FREE for all Citibank Ready Cash Customers.
Click here to view Mobile Banking related Terms and Conditions.
Home Loan and Mortgage Customers
List of Alerts
Loan Booking Alert - Customers will receive this alert when a Home Loan is booked.
Loan Disbursal Alert - Customers will receive this alert post generation of Disbursal Instrument.
EMI Due Date - Customers will receive this alert on the 23rd of every month informing them of the Payment Due Date for the subsequent EMI.
EMI Payment Confirmation - This alert will be sent when Citibank receives the EMI Payment.
E-mail Updation Alert - Customers will receive this alert every time their E-mail ID is updated against their Home Loan/Mortgage Account.
Mobile Updation Alert - Customers will receive this alert every time their Mobile Number is updated against their Home Loan/Mortgage Account.
Address Updation Alert - Customers will receive this alert every time their Postal Address is updated against their Home Loan/Mortgage Account.
Interest Rate Revision Alert - This alert will be sent when customers' interest rate changes.
Registration Process
All customers with a valid E-mail ID and Mobile Number can register for CitiAlert by logging into Citibank Online using their Internet password (IPIN) at www.citibank.com/india.
Only customers with a valid E-mail ID and Mobile Number updated in the system are eligible to receive CitiAlerts. To update your E-mail ID and Mobile Number, please send a signed request to Citibank to the following address: Citibank, N.A., PO Box # 4830, Anna Salai Post Office, Chennai - 600 002.
CitiAlert service is FREE for all Citibank Home Loan and Mortgage Customers.
Click here to view Mobile Banking related Terms and Conditions.
Investment Customers
List of Alerts
Investment Subscription.
Investment Redemption.
Investment Portfolio Value.
Registration Process
All customers with a valid E-mail ID and Mobile Number can register for CitiAlert by logging into Citibank Online using their Internet password (IPIN) at www.citibank.com/india.
Only customers with a valid E-mail ID and Mobile Number updated in the system are eligible to receive CitiAlerts. To update your E-mail ID and Mobile Number, login to www.citibank.com/india.
Deregistration
Please login to Citibank online at www.citibank.com/india to deregister from the CitiAlert service.
Schedule of Charges
CitiAlert service is FREE for all customers having Domestic Investments with Citibank Investments.
Click here to view Mobile Banking related Terms and Conditions.
NRI Customers
List of Alerts
Account Balance - This alert will be sent to customers on a fortnightly basis and will communicate the Rupee Checking Account Balance.
Cheque Status - This alert is triggered by a Cheque Debit/Credit into the Rupee Checking Account.
A Cheque Bounce - This alert is triggered by an Inward/Outward Cheque Bounce pertaining to the Rupee Checking Account.
Registration Process
All customers with a valid E-mail ID and Mobile Number can register for CitiAlert by logging into Citibank Online using their Internet password (IPIN) at www.citibank.com/india.
Only customers with a valid E-mail ID and Mobile Number updated in the system are eligible to receive CitiAlerts. To update your E-mail ID and Mobile Number login to www.citibank.com/india.
