|
|
Frequently Asked Questions |
|
|
 |
Do I need to register for this service? |
|
|
Can I make payments using my Citibank Credit Card? |
|
|
How do I make payments using my Citibank Credit Card? |
|
|
How do I know how many Reward Points I have on my Citibank Credit Card? |
|
|
What is the value of my Citibank Credit Card Reward Points with respect to this service? |
|
|
Can I make payments using other bank Credit Cards? |
|
|
Are there any charges for using this service? |
|
|
Who are the billers I can make a payment to? |
|
|
What if I have entered incorrect bill details? |
|
|
Can I make part payments? |
|
|
By when should the payment be made? |
|
|
Can I make a payment after the due date? |
| |
|
|
Do I need to register for this service? |
|
No registration is required to pay bills using this service. Just choose the biller you want to make a payment to, enter your bill details, enter your Card details and pay the bill. |
|
|
|
Can I make payments using my Citibank Credit Card? |
| |
Yes. You can make your payments with Citibank Credit Card. You can also make payments using the Reward Points accumulated on your Citibank Credit Card. |
|
|
How do I make payments using my Citibank Credit Card? |
| |
After choosing your biller and entering your bill details you will need to choose whether you want to make the payment using your Citibank Credit Card or your Citibank Credit Card Reward Points. Then you need to enter you Citibank Credit Card number, CVV number and the expiry date. Once these details are validated by our system and confirmed by you the payment is completed.
|
|
|
|
How do I know how many Reward Points I have on my Citibank Credit Card? |
| |
Click here to know. |
|
|
|
What is the value of my Citibank Credit Card Reward Points with respect to this service? |
| |
Click here to know. |
|
|
|
Can I make payments using other bank Credit Cards? |
| |
No. Only Citibank Credit Cards will be accepted. |
|
|
|
Are there any charges for using this service? |
| |
None. This service is available free of charge. |
|
|
|
Who are the billers I can make a payment to? |
| |
Please click here to view the list of billers currently available. |
|
|
|
What if I have entered incorrect bill details? |
| |
This will lead to the bill being rejected by the concerned utility company. Please check directly with the utility company in this case. |
|
|
|
Can I make part payments? |
| |
This is specific to each biller and will be mentioned on the payment page for that particular biller. |
|
|
|
By when should the payment be made? |
| |
It requires at least 2 working days to process payments so it is advisable to make your bill payment at least 2 working days in advance. However please note that the time taken for this depends on the Utility provider's payment processing time. |
|
|
|
Can I make a payment after the due date? |
| |
This is specific to each biller and will be mentioned on the payment page for that particular biller. |
|
|
