In these Terms and Conditions, the following terms shall have the following meanings:

1. "Credit Card" shall mean an unexpired Credit Card issued by Citibank India/Diners India.
2. "Cardmember" shall mean the holder of a Credit Card.
3. "Loan On Phone or LOP" shall mean a loan on the Credit Card that can be availed up to the cash line, credit line or over and above the credit line.
4. "Balance Transfer" shall mean a loan on the Credit Card availed to repay outstanding balances on a Credit Card of any other Bank/Financial Institution.
5. "Dial/Click-an-EMI" shall mean a product wherein purchase(s) above Rs. 2,500 are converted into equal installments at a rate as communicated at the time of availing the product.
6. "Loan" shall mean the amount lent by the Bank to the Cardmember under the Loan On Phone, Balance Transfer or Other EMI products.
7. "Top-Ups" shall mean new loans availed by closing the previous ones and with an incremental amount disbursed, over and above the previous outstanding.

The present Terms and Conditions are to be read in conjunction with, and not in derogation of, the detailed Citibank Cardmember Terms and Conditions and nothing contained herein shall prejudice or affect the Terms and Conditions of the detailed Citibank Cardmember Terms and Conditions.

Unless otherwise specified, the words and expressions used herein shall have the same meaning as in the detailed Citibank Cardmember Terms and Conditions.

Encashment and Free Look Period

The Loan shall be deemed to have been availed of by the Cardmember only on the date of encashment of the Citibank Demand Draft (DD).

The DD is valid for a period of 30 days from the date of issuance. The billing of Equated Monthly Installments (EMIs) shall commence only post encashment of the DD.

In the event of non-encashment within the said 30 days, the DD shall be cancelled and no charges shall be levied towards this transaction.

In the event, the DD is issued against another bank (hereinafter referred to as a "DAO"), the Loan shall be considered to have been availed of, from the date of issuance of the said DAO.

DAO is valid for a period of 180 days.

In the event the DAO is not encashed within the said 180 days, it shall be cancelled and charges levied from the date of issuance till expiry of said 180 days shall be reversed. Such reversal shall be reflected in your Credit Card statement.

Billing and Repayment

For Loan On Phone, the first EMI shall be billed on the first billing date for the Credit Card, that falls post the date of encashment of the DD (except for DAOs, as specified herein).

Loan On Phone Top-Ups shall be deemed to be availed from the date of issuance of the fresh DD. The first EMI shall always be billed on the first billing date for the Credit Card that falls after the date of issuance of the DD. Interest rate as communicated at the time of availing of the Loan On Phone Top-up shall be levied/applicable on the entire Loan amount including the old Loan principle outstanding resulting in the re-pricing of the old Loan principle outstanding also at the new Interest rate of the Loan On Phone Top-up but Transaction fee (as specified herein) shall be levied only on the incremental amount disbursed. The old Loan will get pre-closed and the new Loan On Phone Top-up will be booked for the entire loan amount at the new interest rate for the new tenure. When the old Loan is pre-closed the interest for the actual number of days till closure i.e., from the last billing date till the date of closure shall be debited to the Credit Card.

For DAO's, the first EMI shall be billed on the first billing date for the Credit Card, that falls after the date of issuance of the DD.

All billing of EMIs in the subsequent months shall be on the billing date of the Credit Card for that month.

The EMI amount shall be included as a part of the minimum amount due appearing in the Cardmember's monthly Credit Card Statement. Charges as communicated in the Most Important Terms and Conditions and detailed Citibank Cardmember Terms and Conditions shall be applicable/levied on the minimum amount due.

For Loan On Phones availed against the Credit Line the Credit Limit on the Cardmember's Credit Card shall be blocked to the extent of the Loan amount. The Credit Limit shall be released as and when the EMI is billed and paid for, in subsequent months. For Loans availed above the Credit Line, the EMI shall be treated as a normal purchase/spend on the Cardmember's Credit Card and as per the terms specified in the detailed Citibank Cardmember Terms and Conditions.

Interest Calculation Methodology on EMI Products

Interest rates as communicated at the time of availing of the product(s) shall be levied/applicable. The applicable rates shall also be mentioned on the DD advice slip.

For Top-ups, the old loan shall be closed and the new interest rate, as communicated at the time of availing the offer and as mentioned on the DD advice slip, shall be applicable to the consolidated Loan amount.

The interest component for the first installment shall be computed from the issuance/encashment date to the first billing date for the Credit Card. For all subsequent installments, the interest shall be computed on monthly rests and the installment shall be debited to the Credit Card on the date of each monthly bill.

As a result of the computation above, it is possible that the first EMI may be for an amount lesser than the standard EMI amount communicated to you, depending on the date of encashment.

Service Charges on Card Balances

If the amount paid towards dues on the Credit Card is less than the Total Amount Due, Service Charges shall be levied on such outstandings (including but not limited to the EMI as above), as per the interest rate applicable and communicated in the Most Important Terms and Conditions (MITC) and detailed Citibank Cardmember Terms and Conditions. This rate is subject to change with prior notice. The applicable interest rate shall be mentioned on the monthly Statement.

Other Charges

A one-time transaction fee shall be charged for every Loan/Dial/Click-an-EMI product facility. This amount shall be billed to the monthly Card Statement.

1. Transaction fee on Loan - 2.5% or Rs. 300 (whichever is higher)
2. Transaction fee on Balance Transfer - 1.5% or Rs. 200 (whichever is higher)

Pre-payment Process and Related Charges

The Loan/Dial/Click-an-EMI products can be pre-closed by calling 24-Hour CitiPhone. Any payment made into the Credit Card account over and above the EMI shall not be deemed to be payment towards the amount availed under LOP/Balance Transfer/ Dial/Click-an-EMI and shall not be deemed as closure of the said facility.

Any preclosure of LOP/Balance Transfer/Dial/Click-an-EMI shall attract prepayment charges at the rate of 3% on the outstanding principal amount. Citibank reserves the right to revise the prepayment charges at its discretion, with prior notice and such revised charges shall be binding on the Cardmember.

Once the LOP/Balance Transfer/Dial/Click-an-EMI is pre-closed, for any reason, all outstandings including but not limited to the principal outstanding, pre-closure charge and the interest for the actual number of days till closure i.e., from the last billing date till the date of closure shall be debited to the Credit Card.

Pre-closure due to Non-payment

In the event of non-payment of the Minimum Amount Due for three successive months, the LOP/Balance Transfer/Dial/Click-an-EMI shall be pre-closed and the principal outstanding, the interest for the days till closure and the pre-closure charges shall be debited to the Credit Card account and appear in the subsequent monthly statement. Citibank shall be entitled to demand immediate repayment of such consolidated outstanding amounts.

Pre-closure due to Card Closure

In the event the Credit Card is closed prior to all EMI(s) being charged the Loan outstanding and any applicable charges, as on the date of closure of the Credit Card shall be debited to the Credit Card account as a consolidated amount. Citibank shall be entitled to demand immediate repayment of such consolidated outstanding amounts.

Additional Terms and Conditions for Dial-an-EMI (DAE)

A Cardmember may opt to convert any purchase of Rs. 2,500 or above EMIs, before the payment due date.

Final approval of such conversion shall be at the sole discretion of Citibank and is subject to the performance on the Credit Card.

In the event the Credit Card is closed prior to all installments being charged, the amount outstanding (against the DAE) shall be debited to the Credit Card account as a consolidated amount. Citibank shall be entitled to demand immediate repayment of such consolidated outstanding amounts.

The applicable interest rate ranges from 18% to 26%. The EMI shall be computed on a monthly reducing balance.

A one-time fee of 2.5% on the Loan amount or Rs. 200 (whichever is higher) is applicable as processing charges.

A maximum of ten concurrent transactions are permitted to be converted into Click/Dial-an-EMI, on each Primary Credit Card, at any point of time.

The Credit Limit on the Credit Card shall be blocked to the extent of the full transaction amount. The Credit Limit will be released as and when the EMI is billed and paid for in subsequent months.

Other Terms and Conditions

EMI payments shall not earn any Reward Points.

Note that Loans availed under Credit Card cannot be used for business purposes and for speculative or trading purposes such as shares and short term investments like KVP, PPF, NSC, Mutual Funds, Fixed Deposits, RBI Bond, ULIP etc.

Service Tax, as notified by the Government of India, is applicable on all fees, interest and other charges and is subject to change as per relevant regulations of the Government of India.

Nothing contained herein should be construed as an obligation on Citibank to offer the above-mentioned products.

Citibank reserves the right at anytime, with previous notice, to add, alter, modify, change or vary all or any of these Terms and Conditions or to replace wholly. Citibank reserves the right to modify all interest from time to time, at its sole discretion with prior notice.

GCG/cards/LOP T&Cs/02-10

In these Terms and Conditions, the following terms shall have the following meanings

1. "Credit Card" shall mean an unexpired credit card issued by Citibank India/Diners India.
2. "Cardmember" shall mean the holder of a Credit Card.
3. "Loan" shall mean the amount lent by the Citibank to the Cardmember under the Loan On Phone, Balance Transfer or Other EMI products like Dial/Click an EMI and Balance Conversion Program.
4. "Balance Conversion Program" or "Program" shall mean a product wherein last statement balances minus minimum amount due of last statement balances plus unbilled balances are converted into equal monthly installments at an interest rate as communicated at the time of availing the product.

The present Terms and Conditions are to be read in conjunction with, and not in derogation of, the detailed Citibank Cardmember Terms and Conditions and nothing contained herein shall prejudice or affect the terms and conditions of the detailed Citibank Cardmember Terms and Conditions.

Unless otherwise specified, the words and expressions used herein shall have the same meaning as in the detailed Citibank Cardmember Terms and Conditions.

Additional Terms and conditions for Balance Conversion Program

A Cardmember may opt to convert his entire last statement balance and unbilled balances, including cash withdrawals and related transaction fees, into an EMI facility. Minimum amount due of last statement balance and any unsettled transactions will be excluded from the amount to be considered under the Program. Any existing EMI facility or loan on credit card will not be included in or clubbed with this facility.

Final approval of such conversion shall be at the sole discretion of Citibank and is subject to the Cardmember's performance on the Credit Card.

In the event the Credit Card is closed prior to all installments being charged, the amount outstanding (against the Balance Conversion Program) along with interest charged on the principle outstanding for the number of days between the date of last statement and the date of closure of Credit shall be debited to the Credit Card account as a consolidated amount. Citibank shall be entitled to demand immediate repayment of such consolidated outstanding amounts along with the applicable interest.

The applicable interest rate ranges from 18% to 26%. The EMI shall be computed on a monthly reducing balance.

A Cardmember can avail Balance Conversion Program, Loan on Phone and Balance Transfer products on Credit Cards, jointly to a maximum of ten times.

Billing and Repayment

For Balance Conversion Program, the first EMI shall be billed on the first billing date for the Credit Card, that falls post the date of balance conversion into EMI facility under this Program.

All billing of EMIs in the subsequent months shall be on the billing date of the Credit Card for that month.

The EMI amount shall be included as a part of the minimum amount due appearing in the Cardmember's monthly Credit Card Statement. Charges as communicated in the Most Important Terms and Conditions and detailed Citibank Cardmember Terms and Conditions shall be applicable/ levied on the minimum amount due.

Since the said balance conversion under this Program is availed against the credit limit , the credit limit on the Cardmember's Credit Card shall be blocked to the extent of the value of Balance Conversion amount converted under this Program. The Credit Limit shall be released on a monthly basis to the extent of the value of each EMI as and when the EMI is paid for, in subsequent months.

Interest Calculation Methodology on EMI products

Interest rates as communicated at the time of availing of the Program shall be levied/ applicable.

On confirmation over the phone by the Cardmember for availing the Balance Conversion Program, to the Cardmember should make a payment of the minimum amount due per his last Credit Card statement preceding the date of confirmation and by the payment due date (per his card statement) to avoid interest charges from being levied on the unpaid amount. The credit for the amount converted under the Program will be reflected within one working day from the date of above-mentioned confirmation. The credit passed for the converted amount will not include the minimum amount due.

The interest component for the first installment shall be computed from the date of conversion to the first billing date for the Credit Card. For all subsequent installments, the interest shall be computed on monthly rests and the installment shall be debited to the Credit Card on the date of each monthly bill.

As a result of the computation above, it is possible that the first EMI may be for an amount lesser than the standard EMI amount communicated to the Cardmember at the time of availing the Program.

Service Charges on Card Balances

If the amount paid towards dues on the Credit Card is less than the Total Amount Due, Service Charges shall be levied on such outstandings (including but not limited to the EMI as above), as per the interest rate applicable and communicated in the Most Important Terms & Conditions (MITC) and detailed Citibank Cardmember Terms and Conditions. This rate is subject to change with prior notice. The applicable interest rate shall be mentioned on the monthly Statement.

Other Charges

A one-time transaction fee shall be charged for balance conversion facility. This amount shall be billed to the Card Statement along with the first EMI.

1. Transaction fee on Balance Conversion Program - 2.5% or Rs. 300 (whichever is higher)

Pre-payment process and related charges

Any Loan facility on your Credit Card, including but not limited to, Balance conversion products can be pre-closed by calling 24-Hour CitiPhone.

Any payment made into the Credit Card account over and above the EMI shall not be deemed to be payment towards the amount availed under the Balance Conversion Program shall not be deemed as closure of the said facility.

Any preclosure of Balance Conversion shall attract Prepayment charges at the rate of 3% on the outstanding principal amount. Citibank reserves the right to revise the prepayment charges at its discretion, with prior notice and such revised charges shall be binding on the Cardmember.

Once the Balance Conversion Program is preclosed, for any reason, all outstandings including but not limited to the principal outstanding, preclosure charge and the interest for the actual number of days till closure i.e. from the last billing date till the date of closure shall be debited to the Credit Card.

Pre-closure due to Non-payment

In the event of non-payment of the Minimum Amount Due for three successive months, the Balance Conversion Program shall be pre-closed and the principal outstanding, the interest for the days from the last EMI billing till closure and the pre-closure charges shall be debited to the Credit Card account and appear in the subsequent monthly statement. Citibank shall be entitled to demand immediate repayment of such consolidated outstanding amounts.

Pre-closure due to Card Closure

In the event the Credit Card is closed prior to all EMI(s) being charged and/or paid, the balance conversion principle outstanding and any applicable charges, as on the date of closure of the Credit Card shall be debited to the Credit Card account as a consolidated amount. Citibank shall be entitled to demand immediate repayment of such consolidated outstanding amounts.

Other Terms and Conditions

EMI payments shall not earn any Reward Points.

Service Tax, as notified by the Government of India, is applicable on all fees, interest and other charges and is subject to change as per relevant regulations of the Government of India.

Nothing contained herein should be construed as an obligation on Citibank to offer the above-mentioned product.

Citibank reserves the right at anytime, with previous notice, to add, alter, modify, change or vary all or any of these terms and conditions or to replace wholly. Citibank reserves the right to modify all interest from time to time, at its sole discretion with prior notice.

GCG/MK/TT/CreditCards/BCP - March 2010