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Write to Us
Do you have a question that you would like answered? A query you would like resolved? A comment to send us about your experience with Citibank?
What's your story?
Contact Information

Having issues to resolve? Click here to register your query, complaint, instruction or feedback.

Write to us at:

Ordinary Post
Citibank, N.A.
PO Box # 4830,
Anna Salai Post Office,
Chennai - 600 002.
Registered Post
Citibank, N.A.
Mail Room,
Shakti Towers,
766 Anna Salai Post Office,
Chennai - 600 002.

For collection related issues or queries, you can contact Mr. Julio Riberio. Mr. Riberio has been appointed as the external ombudsman for all collections and credit-related consumer disputes to examine customer-issues and provide an impartial resolution.

  • E-mail: Julio.Ribeiro@citi.com
  • Toll free number: 1-800-419-4357 (will be active between 0830-1730 hours Monday to Friday)

Complaint Handling Process for NRI clients holding an account with Citibank Singapore Ltd.

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