To down load ATM Complaint form for ATM transaction related disputes please click here.
Citibank Card Center
PO Box # 4830
Anna Salai Post Office
Chennai - 600 002
^ The form can be deposited at the nearest branch of Citibank or you can call CitiPhone to lodge the complaint.
* For CDF please courier only to the following address:
Citibank N.A., Mail Room, No.2, Club House Road, Chennai - 600 002.
** This is applicable only to customers who have signed up for Suraksha and have an active Suraksha Policy. You will require Acrobat Reader to view the form. Click here to download Acrobat Reader now.
# This facility is currently available in Ahmedabad, Aurangabad, Baroda, Bangalore, Bhopal, Bhubaneshwar, Chandigarh, Chennai, Cochin, Coimbatore, Delhi, Hyderabad, Indore, Jaipur, Jalandhar, Kolkata, Lucknow, Ludhiana, Mumbai, Nasik, Pondicherry, Pune, Surat.
+Please hand over the completed form along with the relevant documentation to your RM or visit your nearest Citibank, India branch.