Frequently Asked Questions on Two - Factor Authentication.
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Will the login to Citibank Online change? Will I need a One-Time PIN (OTP) to login to Citibank Online?
The login to Citibank Online remains the same. You can login with your User Id and I-Pin. You only need your One-Time PIN (OTP) after logging in, when you perform online transactions or want to see detailed account statements.
Will the Online Authorisation Code (OAC) be removed with the introduction of One-Time PIN (OTP)? Do I still need OAC to setup a payee?